Review Time
We purchased a frying pan that did not work on our induction hob due to its size. We contacted Berghoff who offered to replace it for a larger size.The whole process was faultless.We cannot praise thier customer service enough.We have several Berghoff products which are superb. Thank you Berghoff, highly recommend.
Berghoff cookware is great. We have a vast array of their cookware from saucepans, roasting trays, frying pans to a variety of griddle pans. They are so useful as they can be used both on the hob and in the oven, making them versatile, especially as the handles are easy to remove. This also means that without the handles, they are easy to stack in the pan drawer They do not stick and can be used without oil, making them good for people who are conscious of their diet. The customer service I experienced this week has been excellent, solving my issue quickly and most satisfactorily. Well worth buying in my opinion.
Unfortunately, had to email with a safety complaint the service and response was prompt and resolved my issue. This was especially impressive because my item was apparently not part of my warranty but Jacquie and Marina arranged a replacement out of good will
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The official UK distributors of BergHOFF Eurocast Professional Series Cookware found online at www.berghoffgb.com and at consumer shows and exhibitions nationwide. The BergHOFF Eurocast range of cookware comprises some of the latest technology in lightweight, fat-free, non-stick cookware with detachable handles and oven proof glass lids that is suitable for all hobs including induction! See more
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