betterworldbooks.com

3.2
3.2 Based on 121 reviews

2 Million New & Used Books. Free shipping in the USA, $3.97 worldwide. Fund literacy, care for the environment, and get a fair price on the books you want....

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Average Rating

3.2

/
5

121 Reviews

5 Star
46%
4 Star
9%
3 Star
1%
2 Star
2%
1 Star
42%

Filtered Reviews

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Harrison Smith
Avoid this seller

This seller engages in deceptive practices by displaying a photo of a deluxe edition but sending a standard one instead. Their customer support is lacking; I've sent two inquiries regarding a return and have been completely ignored. Save your money and shop elsewhere.

1
Date of experience: Dec 13, 2025
Andrea Turner
Not recommended

This company is terrible, and I wouldn't recommend them at all. I ordered a book that was supposed to include a CD, which was important for my son. When the book arrived without the CD, I contacted them for a replacement or refund. Their response was that they only provide the book and that extras like CDs aren't guaranteed, despite being mentioned in the description. They offered a 'goodwill refund,' but I never received it. When I followed up, they didn't respond. Complete scam!

1
Date of experience: Dec 08, 2025
Patricia H B
Very Delayed Order

I have not yet received my order which was placed early December. No indication whatsoever that it would take this long. Incredibly frustrated. Will not purchase from this platform again.

1
Date of experience: Dec 05, 2025
Kristine Baugh
Great experience

Great experience. The book I wanted was fairly priced, condition was accurately described, and shipping time was reasonable.

5
Date of experience: Dec 01, 2025
Jean Moffatt
Absolutely awful

Absolutely awful. I will never order ever again. The wrong book arrived, I contacted them again and they asked for ISDN other codes, order number. I e sent the info 4 times. I’m done sending x more emails and I’ll reorder from another supplier. Very disappointed.

1
Date of experience: Nov 27, 2025
Terry Banfield
This is a horrible company

This is a horrible company. I placed an order with expedited shipping. Then, silence. No confirmation email or anything. After three days I contacted customer service who responded the next day letting me know they have been experiencing difficulties. Once the book did arrive it is LARGE PRINT! Nowhere did it tell me that. Wasted money and seething.

1
Date of experience: Nov 13, 2025
Gift Horse
You don’t get what you order

Book arrived in fair condition because of the way it was packaged. And another book I bought from them was in really bad condition and was supposed to be new.

1
Date of experience: Nov 13, 2025
Melissa K
Fantastic company to purchase from…

Fantastic company to purchase from online! Very fast shipping, great online communication, and items are exactly as described! I would highly recommend! Thanks for low cost and good value!

5
Date of experience: Nov 09, 2025
, luna
too bad they’re awful

I don’t want to support jeff bezos so i stopped shopping with thriftbooks. i placed one order from better world books and after nearly two weeks, it finally made its way to USPS. I still haven’t received the package and received zero updates from the company. I don’t care that they’re allegedly a B corp or allegedly donate books. The fact is that their shipping and their customer service are atrocious.

1
Date of experience: Nov 05, 2025
Theresa Dickerson
They sent me a book that had a torn…

UPDATE- I was refunded for the book and told to keep it. I have updated my review score due to the good customer serviceThey sent me a book that had a torn cover, both front and back, was stained and had something that looked like mud or melted chocolate on it. It was supposed to be in 'good' condition, but it's not even acceptable. Its an easy to find book and this copy should have been thrown out. This was my first and last order with them.

4
Date of experience: Oct 30, 2025

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Business Details

  • 2 Million New & Used Books. Free shipping in the USA, $3.97 worldwide. Fund literacy, care for the environment, and get a fair price on the books you want.

  • language https://www.betterworldbooks.com

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