bitesoftco.com

4.6
4.6 Based on 200 reviews

For more than eight years, we’ve helped thousands of people transform their smiles across Australia and New Zealand. Today, Aalto (formerly Bitesoft) brings together specialist orthodontists and local dentists to deliver high-quality clear aligner treatm...

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Average Rating

4.6

/
5

200 Reviews

5 Star
84%
4 Star
5%
3 Star
1%
2 Star
2%
1 Star
7%

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Review Time

Mostly great!

It was great that there was an option to do all virtual consultations and appointments, and I found it all easy to navigate. Everyone was really lovely and helpful, even over email! There were some parts that could’ve had some more information before it began, which I wasn’t told. This left me with not quite the outcome I was after but other than that I’m happy.

4
Date of experience: Nov 18, 2025
Kristy Mikkelsen
Fast and simple process

Fast, informative responses. Easy to deal with and simple process. Even though we are from NZ I was skeptical we would get the same service but bitsoft have exceeded expectations. We were quoted $9000 nzd for aligners here in NZ bitesoft has saved us 5k! Quite possibly with better service! Beyond happy!

5
Date of experience: Nov 03, 2025
Amber Henderson
Great Experience

I had such a great experience with Bitesoft. From the start everything was super easy to understand the process was really straightforward. The team were amazing, so friendly, quick to respond and I felt they genuinely cared about how things were going.The aligners have been awesome, and it's been really satisfying watching the results over time as well. I really wish I'd done it sooner.

5
Date of experience: Nov 03, 2025
Megan
The treatment process was super easy

The treatment process was super easy! I was able to contact a bitesoft professional directly when I needed any questions answered and they were very supportive throughout the treatment

5
Date of experience: Nov 02, 2025
Savannah Carter
Mel & Emma were fabulous

Mel & Emma were fabulous, so easy to deal and made the whole process smooth

5
Date of experience: Nov 01, 2025
Bianca Reddy Elias
I had a really positive experience with…

I had a really positive experience with Bitesoft. The process was smooth, the team was helpful, and I’m thrilled with the results. Couldn’t recommend them more!

5
Date of experience: Oct 31, 2025
Jasmine Lee Fraser
My new smile

I have been wanting to straighten my smile ever since I was young but with my wedding coming up I decided it was time! Emma & Mel have been incredible with answering all my questions so quickly and it’s been such an easy process. I can’t wait to see my new smile!

5
Date of experience: Oct 30, 2025
The customer service is excellent

The customer service is excellent, from initial purchase to ongoing support. Prompt and professional!

5
Date of experience: Oct 27, 2025
Will
Stop thinking and do it!

The best company to deal with, my new smile and new found confidence are priceless.

5
Date of experience: Oct 27, 2025
HappyCustomer
Happy Results

Effective, efficient and streamlined treatment process from start to finish. From customer care team to clinic visits, I'm happy with my results!

5
Date of experience: Oct 27, 2025

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Business Details

  • For more than eight years, we’ve helped thousands of people transform their smiles across Australia and New Zealand.

    Today, Aalto (formerly Bitesoft) brings together specialist orthodontists and local dentists to deliver high-quality clear aligner treatment in a more accessible way.

    Every treatment plan is designed collaboratively by a specialist orthodontist and the dentist providing your care, combining advanced technology with clinical expertise to support safe, precise outcomes.

    Our goal is simple: make orthodontic treatment more accessible, more predictable, and easier for patients to complete within their local dental practice.See more

  • email info@aalto.care
  • call 0754002096
  • language https://bitesoftco.com

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