bluettipower.com

4.8
4.8 Based on 269 reviews

BLUETTI is making all-in-one solutions of solar power more accessible to everyone living at home or going off grid. We're dedicated to making our world a better place by creating an exceptional green experience....

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Average Rating

4.8

/
5

269 Reviews

5 Star
86%
4 Star
9%
3 Star
2%
2 Star
0%
1 Star
3%

Filtered Reviews

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Review Time

Salma Lewis
EB3A state of charge

After a year, my EB3A developed a state-of-charge issue so I contacted Bluetti customer service. Within 24hrs, I received an email that a firmware update was ready to load. The update fixed the SOC issue and my EB3A now fully charges and accurately displays the amount of charge remaining. Many thanks!

5
Date of experience: Jul 14, 2025
May Harris
I have a small solar powered generator…

I have a small solar powered generator then ordered and paid for the elite 200 v2 and later discovered it was out of stock after I paid for it. It’s available sometime time in August That was disappointing But will wait for it because of its Versatility and usage…. That unit covers most of the basics for off grid use and home useage…..

4
Date of experience: Jul 09, 2025
April B.
No Hassle Returns :)

One of my ac180's discharged on it's own and would not stay on to recharge. No hassle return and had a new unit in 18 days.

5
Date of experience: Jul 07, 2025
AT96
BLUETTI saved our vacation!

We own a BLUETTI AC300 and B300, 2- 350 watt solar panels and an AC 180 portable unit it’s just been a fantastic experience! We have owned these backup devices for the last couple of years, use them periodically, they perform exceptionally well, am very pleased. In fact, an emergency situation arose without warning where BLUETTI saved our vacation!My wife and I had just arrived at the family vacation home to have some well needed time off for the July 4th holiday weekend when suddenly a terrible thunderstorm blew through. The power went out for 11/2 days. We hadn’t even unpacked the car and debated whether we should just head home. Luckily, I had grabbed the BLUETTI AC 180 and 350 watt solar panel. We used the AC180 to power some lights, a toaster and my cpap that evening, it started on a full charge at 100%, by morning we had 24% left on 180. I put the 350 watt panel out in the bright sunlight in the backyard and in a matter of hours we were back at 100% again ready for the next night. We were able to cook dinner and enjoy the evening, the power finally did come back close to midnight, but BLUETTI was ready just in case!I only wish I could have taken my BLUETTI 3000 watt unit, unfortunately we lost all of our perishable food, had to make choice. That prompted us to purchase the MultiCooler portable fridge and AC180T with removable batteries along with the 200 watt panel, if we had this unit with us, we would not have lost our food.With all of the uncertainty going on in the world today, we can be certain that the BLUETTI products we own will provide us years of green clean power to make it through challenging moments like this!Thank you BLUETTI!David

5
Date of experience: Jul 05, 2025
Dawn A.
Goodbye gasoline!

The information was easy to understand and the product reviews and online test videos show just how well made the products are. On top of that, the warranty to match.

5
Date of experience: Jul 05, 2025
I’ve had no problems with the units I…

I’ve had no problems with the units I have purchased, all good so far. I am waiting on the amazing Elite 2 ver 2. This week. So much power.

5
Date of experience: Jul 04, 2025
TopTrevin75
The communication was excellent

The communication was excellent. Addressing the problem was also excellent. Other companies should follow Bluetti formula for customer service

5
Date of experience: Jul 03, 2025
Chip Foster
Proud owner of two AC200P…and soon to be delivered Elite 100V2

First I am a proud owner of two AC200P and have very much enjoyed them. then along comes elite 100V2 with exactly what I need for my small kitchen. I also like the idea of it being so light weight giving me more ideas of what to use it for. The ordering process is always easy and this is a brand that leads the industry. As far as I can tell I can't go wrong. It's good for survival, as well as playing with the family while camping!

5
Date of experience: Jul 02, 2025
Great service

Excellent service from the team at Bluetti great communication easy to order with a great product. No quibble when we priced matched the product after we brought it great service

5
Date of experience: Jul 02, 2025
Koolskys
Order Cancelled Without Notice

I placed an order with Bluetti and was shocked to find it was cancelled on their end without any prior notice or even a phone call. No explanation, no communication. I expected much better from a company of this size. Very disappointed with the customer service – this experience has made me reconsider ever purchasing from them again.

1
Date of experience: Jun 29, 2025

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