Review Time
Spent a lot of time comparing online reviews before purchasing a Bluetti A300 system. Plan to use the system as a backup power system for my house. Set-up was a breeze. Will probably add additional batteries once I understand my total power needs. Plan to work with my electrician to integrate the system into my home.
First and foremost I would say that Bluetti’s service is top notch. Everyone I have spoken with has been very knowledgeable and helpful. I have been consumer since they started. All working well. I recently had an issue with a newer machine. The team responded in a timely manner and the machine was returned and fixed.
So far I've only had it for a week, but my 600w battery/inverter does exactly what it says on the box. My only complaint is with the delivery company- the box said "batteries- do not leave in full sun". So, of course the delivery person set it in the middle of the driveway. Not on the porch. Just, you know, in the sun.
I bought my first solar generator from Bluetti last week and ordered my second one today. I was a Renogy customer but there solar generators are not very good they do not last and one of them destroyed one of my blue tooth speakers. I have also had other issues with renogy products so from now on it will be Bluetti. I live in an apartment so I can not do a total system backup so I do individual systems it costs more but it is needed.
I recently purchased my first power supply and it was the BLUETTI AC70. This little beast is powerfully enough to charge all my electronics and still watch a movie on a projector. Best purchase I made. I’m currently waiting on my Charger 1 to add to my system.
My Bluetti AC 200max recently needed repairs. It was past its warranty date but they still agreed to repair it and even pay for shipping. It ended up being unrepairable and not being made anymore they are sending me a newer and better model. That is how you run a business!
Unbelievably poor service.I've experienced 2 issues: 1. I placed an order for a unit case for my EB55. Bluetti have "SHOP" attached to their checkout . As I was checking out , their "SHOP" app changed my delivery address to an address unknown to me. I quickly sent them a message to correct the address, only to be ignored. 6 emails later and 1 x lengthy phone call...Bluetti ended up sending my order to this unknown address... now I have to claim the funds back via my credit card .2. I wanted to buy the Bluetti 100 elite and sent numerous emails to understand the technical details of the unit. 3 weeks and 5 emails later and I am still waiting for a reply. Bluetti would have to be the worse company for support. They heavily force their products , fabricate specials and then offer no support . I would never buy from Bluetti again !
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BLUETTI is making all-in-one solutions of solar power more accessible to everyone living at home or going off grid. We're dedicated to making our world a better place by creating an exceptional green experience.
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