bluewhalespa.com

4.9
4.9 Based on 201 reviews

Blue Whale Spa is the award-winning UK owned leading hot tub manufacturer. We offer quick delivery, free installation and 0% finance on all hot tubs. Order Now!...

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Average Rating

4.9

/
5

201 Reviews

5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

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Colin Plummer
Wow what an amazing service

Wow what an amazing service. We visited the showroom and we were made to feel very welcome. We feel we got the best deal possible on our hot tub. Delivery was on the date specified from the beginning and the delivery guys were very pleasant and helpful. The sales team Andrew and Fiona were amazing always happy to help with any questions we had. Our experience was completely stress free. We highly recommend Blue Whale Spa!!

5
Date of experience: Dec 16, 2025
Kevin Gregory
Great product great services

Can not fault the hot tub quality and value for money, also we repeatedly go back to bluewhalespa director Andrew Brunton for accessories which where the service continues to be A1 🙏🏻

5
Date of experience: Dec 11, 2025
customer
I'd like to thank Fiona for looking…

I'd like to thank Fiona for looking after me from day one. Fiona never once pushed the sale and gave me all the advice I asked for very clearly and not to technical. I'd say her friendly, polite, honest and professional approach to the way she conducted the sale is an asset to Blue Whale.

5
Date of experience: Dec 04, 2025
adam martyn
Hot Tub Installed

Had a new hot tub installed on 4th December, I couldn’t be happier with the sales process, sales staff and installation team. Sorin and Martin were excellent .. a big thanks to all the team at Bluewhale

5
Date of experience: Dec 04, 2025
Jennifer Du Four
Fantastic Service

Thank you Fiona for all your advice from the choosing the right hot tub for us to delivery and having the patience with our many questions as we were buying from Jersey/ shipping offshore & with the VAT refund. You made the the whole process seamless and will be recommending you to our friends. We now have a fantastic hot tub. Thanks again for all your help.

5
Date of experience: Dec 02, 2025
Great hot tub, great price, great service

Great hot tub for a great price, and great service!Fiona answered all queries before and after with no hesitation, and the installation team Mark and Jon did a great job, didn’t turn up until 5 on a cold dark night but didn’t rush, and made sure to explain everything before they left. Upgraded to this from a wave foam spa and no regrets, used it loads over Xmas and glad I chose these guys :)

5
Date of experience: Nov 24, 2025
Ann Andreou
Fantastic service from start to finish

I went to Bluewhale Spa and met with Andrew I must say what a fantastic man he was, no pressure to buy. He went through all the different options for my requirements due to suffering with a bad back. I have had my hot tub now for a few months. I am absolutely delighted. The service received from start to finish/ installation has been amazing. I cannot recommend them highly enough. Ann Andreou

5
Date of experience: Nov 14, 2025
Gareth Johnstone
So far it has been an easy experience…

So far it has been an easy experience with good customer service. It’s not been easy form them due to a very busy schedule recently, but they was very understanding and couldn’t do enough.I have now booking in my service and will further update once complete.

5
Date of experience: Nov 08, 2025
Julie Humphreys
The Customer Service is excellent

The Customer Service is excellent, any time we have needed help Andrew Brunton has been great. The hot tub is fantastic, we're really pleased with the whole experience of buying from Blue Whale Spa and would highly recommend.

5
Date of experience: Nov 07, 2025
CHARLOTTE
Excellent Service

We have purchased a Morrow hot tub after visiting the show room. The salesman was very helpful and not at all pushy and offer lots of advice so we could decide the right one for us. Pre-delivery communication was informative, and everyone is very friendly and helpful. The tub was delivered and installed by a couple of men. They arrived on time and worked swiftly and skilfully to get the best set up and were very conscientious throughout. I had a couple of queries after installation, and they were dealt with courteously and immediately. I believe they are a very customer focused team.

5
Date of experience: Nov 06, 2025

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