bluewhalespa.com

4.9
4.9 Based on 201 reviews

Blue Whale Spa is the award-winning UK owned leading hot tub manufacturer. We offer quick delivery, free installation and 0% finance on all hot tubs. Order Now!...

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Average Rating

4.9

/
5

201 Reviews

5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

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Mary B
5 star service and 5 star team

Fiona made the whole process very simple. She was informative and friendly. The delivery was organised so quickly and the installation team were excellent. Thank you to Mark and Craig who took care, gave advice and installed it quickly and efficiently. Overall 5 star service! We love our tub, thank you.

5
Date of experience: Feb 20, 2026
Andy Bromley
Great service and value.

Was a big purchase for us and I was a bit overwhelmed by the choices of where to purchase. I started a what’s app chat with Fiona at blue whale spa and then followed up with a call. She was great and talked me through the different options and types. We took delivery of our new hot tub the following Friday. Great delivery from the two guys that positioned the tub right where we wanted it.

5
Date of experience: Feb 20, 2026
M Andrew
Exceptional customer service from start to finish.

From the first visit to the showroom where we first met Fiona the sales advisor, through the decision making progress, placing the order through to the delivery and installation team of Trymore & Edmore, Blue whale Spa have been a dream to deal with. From polite and easily contactable staff, resolution of site issues and seamless installation, clear use instructions to our first dip. Two very satisfied customers.

5
Date of experience: Feb 20, 2026
Love the hot tub

Love the hot tub! Better than we imagined and the kids think it’s fantastic. We got the Hawkins Bay. Delivery was challenging as there were steps involved but Zen and Hubert were brilliant and several up for me a gave ad icon how to run it. I dealt with Andrew in sales. Very helpful.

5
Date of experience: Feb 18, 2026
Wayne searle
Hot tub install from blue whale spa

Order hot tub from blue whale spa and spoke to fiona who was great and explained everything about the hot tub and delivery and cable i needed and sent lots of helpful information by email had the hot tub delivered and installed by Mark and Craig lovely guys very efficient and explained everything i needed to know about maintaining the tub overall great service from blue whale spa 100% would recommend

5
Date of experience: Feb 17, 2026
Nick W
Our experience with BlueWhale Spa was excellent

Our experience with BlueWhale Spa was excellent from start to finish . Great hot tub at fantastic price . Custer service ( thank you Fiona ) was really helpful at every stage . The delivery was seamless and Trymore and Edmore were really helpful and professional and talked us through the different features and requirements for the hot tub. Couldn’t have been easier . Thank you

5
Date of experience: Feb 16, 2026
Lisa Johnson
Impressive company highly recommend

I had such a fantastic experience with Blue Whale Spa from the moment I called them, their team is friendly, attentive and genuinely cared about my needs. We visited the impressive showroom and Andrew Brunton supported us through the whole experience. His knowledge is impressive and he really helped us in choosing the right hot tub for us. Delivery and installation was excellent, nothing was too much trouble for the friendly delivery guys. We have been very happy with our Crescent Bay Deluxe hot tub and would definitely buy again from Blue Whale Spa, they come highly recommended from us.

5
Date of experience: Feb 16, 2026
Lee Bishop
We have recently had a hot tub from bluewhalespa

We have recently had a hot tub from blue whale spa which was delivered today from start to finish the service has been excellent from Andrew Brunton and the delivery team,I would highly recommend anybody looking for a high quality hot tub for your garden get in touch with andrew from bluewhalespa.

5
Date of experience: Feb 16, 2026
customer M I Kitching
I brought a new hot tub though Blue…

I brought a new hot tub though Blue whale spa’s. 1st contact was with Fiona, I sent all the info about access for the tub . She told me that there was enough room and it would fit though. On the day I was anxious as I thought it was all a bit tight. The installers turned up exactly when they said they would. And within 15 minutes had the tub off the van and though into my garden. They listened to my concerns about best way to set up the tub and advised me and its worked out perfectly. The team were Sorin and Martin they were brilliant a credit to the company . Overall my experience has been 💯. Can only recommend from what I’ve seen . Thanks Blue whale. Cheers, Michael

5
Date of experience: Feb 16, 2026
Excellent -David George
From the start to present day the…

From the start to present day the service and customer service has been excellent. The guys who installed the hot tub - side - Sorin and Trymore were fast efficient and gave a comprehensive run down on how to setup and use the hottub. I've never had one before.The afterwards service from Fiona has again been first class. There is nothing to complain about, and I'm usually grumpy as a default. Setting. I would recommend Blue Whale to anyone interested in purchasing a hitting or any product from them

5
Date of experience: Feb 14, 2026

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