Review Time
I have a strong appreciation for the products from the company, but their customer service leaves much to be desired. The representatives seem to struggle with English, making any interaction frustrating and somewhat disheartening.
Stay away. I bought a rather pricey sound bar. I was adjusting the EQ through the app earlier today. An hour later, I find I can't access the app without registering. As a responsible consumer eager for future subscriptions, I registered and confirmed my email. Then, just 30 seconds later, when I tried to log in, the system indicated my password was incorrect (it wasn’t). I attempted to enter the password again, and surprise - my account was locked for security reasons. I didn’t even get to enter my payment information. If you're looking for poorly designed products with glitchy software and unhelpful AI support, feel free to dive in. I'd rate this zero stars if I could.
I genuinely enjoy the products, but their customer support is severely lacking. It’s clear that the representatives do not have English as their first language, and trying to communicate with them is quite frustrating and disheartening.
We spent a significant amount on a sound bar with a specific feature. While we enjoy using it, we were informed that support for this feature will be discontinued early next year, leaving us without clear guidance on our next steps. This is disappointing, and we will reconsider future purchases. The sound quality is excellent, but that alone isn't enough.
I purchased two speakers, but the app failed to connect them, only offering an option for a different model. I spent hours trying to resolve this without success. Additionally, I bought earplugs that stopped working after six months. Overall, these products have been a complete disappointment. Avoid these products; I regret my purchase and have wasted too much time trying to get them to work.
I purchased a speaker years ago, and while it functioned well initially, it has recently stopped working. I discovered that software updates will cease soon, meaning that even if I can fix the current issue, the device will soon become obsolete despite being in good physical condition.
The ear buds worked well initially, but they frequently fail to function. My first pair had issues within weeks. Support couldn't resolve it, and I had to wait weeks for a replacement. Now, they often won't connect or one earbud fails. The app is glitchy and not user-friendly. I spent a lot of money on a product that has proven unreliable, coupled with poor customer service.
I bought a sound bar and subwoofer that have caused problems since purchase. I feel compelled to warn others not to buy, as support has been unsatisfactory. They charged me for repairs after a year. The sound bar frequently loses Wi-Fi connection, requiring a restart. They market themselves as a premium brand, but the reality is far from it. They sell products with significant issues and provide no real support.
I ordered ear pods, but the delivery was mishandled. After a lengthy wait for an investigation, my claim was denied. I attempted to contact support to appeal, but was promised a callback that never came. Each email to their service team bounced back. I've reported the theft and will not use or recommend this service again.
Claim your business profile now and gain access to all features and respond to customer reviews.
Home Audio, Speakers, Car Audio, Career Opportunities from Bose, the leader in sound systems, home stereo systems, home entertainment and surround sound systems.
everydaykorean.co
magic.fit
alchemybikes.com
simpsonaquatics.com
olend.net
harrisonbrands.co.uk
makemecartoon.net
switch-tel.co.uk
www.bowershvac.com
hexbomb.net
