bruce.app

3.6
3.6 Based on 151 reviews

ALL TRAINING. ONE MEMBERSHIP. With Bruce studios you get access to more than 1000 gyms, yoga studios, climbing centers, dance classes, HIIT boxes & swimming pools in the Nordics....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.6

/
5

151 Reviews

5 Star
57%
4 Star
5%
3 Star
6%
2 Star
9%
1 Star
24%

Filtered Reviews

Filter Reviews

Review Time

Not so all-in-one anymore 💔

I am a long-standing member with Bruce, and unfortunately, with every recent change, I become increasingly upset about my experience with Bruce. In September 2025, several studios that I enjoyed on the Black membership either left Bruce or upgraded to the Epic level. That was already quite a hit. However, I decided that it would make sense for me to upgrade to Epic as well, which costs 1699SEK (in this day and age, such a considerable investment in wellness). Just now, I am getting the news that on the most expensive membership available, I can only book 2 (!!!) classes a *month* in the studio I frequent the most. Meaning that while paying *the highest fee possible*, I am not able to do reformer pilates even once a week at a studio that I enjoy most. I thrive on routines, and being able to count on the same schedule every week is important for my physical and mental well-being. The number of spots available for booking with different studios continues to decrease as well, which already makes it complicated to book these classes in the first place — you literally have to fight for them.This is honestly very disappointing and makes me question whether I want to continue paying as much via Bruce or if I would rather switch to booking classes directly through the studios of my choice. Because what is the point of having an all-in-one membership if I barely get to enjoy the classes I love once a week? 🥲

3
Date of experience: Oct 14, 2025
Oskar
I really loved and enjoyed Bruce before the changes

HII've used Bruce for 1,5 years in Copenhagen - and until recently - been so happy with it. Too many changes and limits on visits have now made me cancel my subscription :'(Im especially disapointed about the changes regarding the 4 visit limit on wellness with Black. The cost of any subscription plan with Bruce now exceeds the regular price of me just buying/booking 2 or 4 spots independently through the wellness facility. I know there is a lot of thoughts behind these changes, but for a lot of members this doesn't seem sustainable - as it might seem for Bruce in the long run.The limit on wellness and overall studio visits (20) in a month makes it not worth spending money on any more... :'(

1
Date of experience: Sep 30, 2025
Long Le
Title: Lack of Communication Regarding Wellness Visit Limits for Black Members

I’m extremely disappointed with how Bruce handled the recent changes to the Black membership. The new limit of 4 wellness visits per month was never clearly communicated. The only thing mentioned was a general reduction in visits per Saunagus/wellness location — not a total cap across all wellness visits.To make matters worse, Bruce is currently offering 40% discounts to new members, while existing loyal members are stuck with reduced access and no proper notice. How is this fair — or even legal?Many members, including myself, feel misled. If I had known about these changes in advance, I would have cancelled my membership. Now I’m stuck paying for this month — and possibly the next — under conditions I didn’t agree to.

1
Date of experience: Sep 12, 2025
Lena
Five stars

Excellent customer service and prompt responses - very satisfied!

5
Date of experience: Sep 03, 2025
Jakob Yde
Bad move to make wellness only…

Bad move to make wellness only available from 4 times a month instead of 4 times per facility a month. How come the huge difference? Well, it was kinda the only reason i used it in the first place.guess Im out

1
Date of experience: Sep 02, 2025
Been a longtime user but will cancel…

Been a longtime user but will cancel now unfortunately. Continual price hikes and restrictions coming into place with the introduction of EPIC and Black before that. Cheaper to buy entry to what you want to do. Next will probably be forced to listen to ads before booking a class :,(

1
Date of experience: Sep 01, 2025
Alma Hrund Hafrunardottir
I used to love it

I used to love it , but it’s starting to feel like that black mirror episode about subscriptions 😅 they keep changing the plan so you get less and less value for your money. I think the greed is about to ruin a good thing 😵‍💫

1
Date of experience: Sep 01, 2025
Hannah Widell
Very disappointed with the new changes…

Very disappointed with the new changes to the membership. I used to love Bruce and have been a customer for years but will have to cancel my membership now as I cannot really justify my membership financially anymore. Even though i would love to go to my favorite studio more then once a week I can live with Bruce's explanation to make it more equally accessible for everyone - however, that does not explain why they also raise the price (quite drastically) for a worse service. If anything, the membership should have become cheaper with this new update.

1
Date of experience: Aug 26, 2025
Love the service!

Love the concept and the available studios!

5
Date of experience: Aug 25, 2025
Kodak Brownie
When value vanishes: Same price, far fewer benefits

I’ve been a dedicated Bruce Studios member, and it’s become painfully clear how little that loyalty means under these new rules. I’m still paying the same amount but now I’m getting noticeably less for my money.They’ve slashed the perks I signed up for: check-in limits capped at just 20 per month, e.g. not even one session per day, and it makes no difference which membership you’re on. On top of that, the total number of studio visits per month has been cut back with no warning and no transparency.They claim it’s all about creating a “more sustainable model,” but frankly, that rings hollow. I never had any trouble booking classes, so what’s the point of calling this an improvement? To me, it reads like a greedy cash grab disguised as corporate responsibility.Bruce Studios went from being a valuable, flexible experience to feeling restrictive, stingy, and uncaring toward its most loyal members. If they don’t reverse these changes, I won’t hesitate to end my membership - and I sincerely hope they reconsider before they lose even more loyal users.

1
Date of experience: Aug 24, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • ALL TRAINING. ONE MEMBERSHIP.
    With Bruce studios you get access to more than 1000 gyms, yoga studios, climbing centers, dance classes, HIIT boxes & swimming pools in the Nordics.

  • language https://www.brucestudios.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More