Review Time
I booked a flight with Budget air for American Airlines. It said “economy” on the ticket. And when i went to check through american airlines they had me at “basic economy” … i was extremely disappointed because it was not clear. And now with Basic economy i cant get a bassinet for my 5 month old on an 8 hour flight, and I dont have the first checked bag included. Last time i ever book with them.
I was able to book flights for my preferred dates easily with no issues. I had tried to book the exact same flights with bookings.com and they kept canceling the booking due to a price change. After numerous attempts I decided to use budgetair and the booking went through at an ideal price. I have used them before for other flights and have had no issues in the past. I do hope that I don't require changes to my flight as I would then have the full experience but I hope it will be the same as the booking.
I made a booking request for a cancellation of 2 flights (air europa) with Budgetair which where 3 months before my flight. I paid 120 euro for cancelation for both flights and 3 months later I asked for the promosed restitution.. They said the refund was refused by Air europe. No information from Budgetair and Air europe was given to me.I lost €2000.- in total
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