Review Time
We booked tickets through budgetair that turned out not to be valid when trying to check in at the airport. They place the blame on the airline we were going to fly with. We have had many calls but they say the airline in question doesnt respond to their inquiry. After many months and calls still no resolve while we have written proof budgetair issued invalid tickets. No solutions offered and money gone. Dont book with this conpany.
Booked via websites and just saw too late that the return flight times had changed when the website moved on, while the price remained the same. Now I sit for 6 hours in Zurich. When I called Air Swiss they told me I can cancel free of charge within the first 24 hours. I informed Budget Air immediately and was in contact within an hour of my booking asking for cancellation. However, Budget Air, are not easy to get hold off and help is poor and misleading. And their systems don’t update quick enough. So they were slow and delayed the process at Budget Air leading to the highest possible charges for their client. What well what you book and expect no help, service.
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