Review Time
Engineers arrived quickly and spent more than 3 hours sorting my gas meter and lever out. They didn’t stop working and were friendly, polite and kept me informed, wore foot covers to make sure they didn’t tread any dirt into house. Very nice chaps!
Very rapid response to gas leak (inside the hour). Very efficient and thorough chap arrived. Found the leak location on our property. Shut off the gas but left us a little electric heater for heat until our plumber could come.
Reported smell of gas after having new combo boiler fitted 2 days earlier. Cadent arrived very quickly opened doors windows etc. Cadent guy was super efficient and informative. Dangerous gas leak under floorboards. Life saver thank you .
After our call, this company not just only showed up at my door in no time, but they also did very well over all. The job was perfectly done and in no time. It was a professional experience in every way! Couldn't be better! The person who came, showcased his knowledge and great work attitude combined with good manners. I had not have experience like this, for a very long time! Well done! Keep up the great work!
Cadent were wonderful and came out promptly when we had an issue with the smell of gas in the house.The engineer was very professional and tested everything telling us what he found and what to do next. He was reassuring and helpful.It was a positive experience all round. Thank you.
Cadent one word to describe you - OUTSTANDING.I called Cadent when my carbon monoxide detector alarm went off. The agent I was with on the phone could detect that I was panicking and I was scared, she calmed me down and told me through steps to stay safe while help was on the way. Within 25mins an engineer was on site and he did an extensive check and left 2hrs later when he was 100%sure that we are safe. A very kind and gentle engineer, a person who respects other people’s property. Cadent left us with backup heaters and small cooker so we could finish off our cooking atleast. Cadent went on giving us a very reasonable contribution to my electricity bill as they were aware the appliance would cost a bit extra on our bill until our gas is turned back on . I am thankful.
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