Review Time
Hmm, I'm posting my review here as it seems you can't post reviews on their website. Funny that! I should have realised that it was odd that none of their products have reviews before I ordered from them. Here is the review I just tried to submit on their page:I ordered 2 large candles, Surprise Snowfall and Fluffy Towels - my first order from Candles Direct. Having had Yankee scented products before I'm used to them filling the room with their scent but despite my hope every time I light these there is barely any scent throw. I keep asking my son and husband of they can smell it but they always say no. I'm sitting right next to the fluffy towels candle right now and it's about halfway down and I can't smell it at all. Really disappointing. Note: upon trying to submit this review with one star the submit button wouldn't work, hmm. Also slightly suspicious that there are no reviews of any of the products I looked at. I'd stay clear! Judging by these reviews here I doubt it's worth me contacting them about my non scent throwing candles 🙄
Do not use this website unless you want your bank details stolen!!!Ordered a candle and it showed up as described and on time. The only other website I used my credit card on in this timeframe was Amazon. A few days later, someone used by credit card details to try to buy £1250 from Argos. Conversations with a bank employee revealed that she had also been the victim of credit card fraud shortly after using this website.
This is my second order with CandlesDirect. I ordered during Christmas last year and now. No issues so far, order reached in 2 days and well packaged each time. I thought it was very carefully packed. From my experience so far, I can recommend using them.
DO NOT Order from this company, they take your money and your Order never arrives. Twice e-mailed their Customer service dept who are absolutely useless and don't care, all you get is, ah well it must be christmas post, absolute bo**ocks. Hope they have used my money for their christmas party. Would never recommend them, DO NOT BUY FROM THEM.
Never ordered from candlesdirect.com but definitely do not order from candles-directuk.com. This is a scammer website. They set up a website called fragrancesforless.co.uk (imitating the real fragrances4less), took our money and did not send the item. Now if you try and get on fragrancesforless.co.uk it directs you to candles-directuk.com. Seems that they systematically imitate websites in order to scam money off people. Quite clever, shame my Wife didn't notice when ordering off them! So if you have a problem maybe double check if you've actually ordered from candlesdirect.com and not candles-directuk.com
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