candlesdirect.com

3.5
3.5 Based on 121 reviews

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Average Rating

3.5

/
5

121 Reviews

5 Star
58%
4 Star
4%
3 Star
3%
2 Star
2%
1 Star
33%

Filtered Reviews

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Review Time

Leszcz3764
First time fantastic service and really…

First time fantastic service and really quick delivery

5
Date of experience: Aug 20, 2021
Mitchell B.
Love candles direct

Love candles direct, I have placed many orders over the last few years and never have any issues. Best place to feed my candle addiction

5
Date of experience: Jan 30, 2021
Ursula Johnson
Just Perfect

Wonderful ! Got my package only 3 days after i orderd ( im in Germany). Everything was well packed and Save. Love my candles and can recommend!

5
Date of experience: Jan 29, 2021
Quincy F.
Excellent customer service 10/10

Having received yet another order I have to say I love Candlesdirect, delighted with my order, genuine brand candles at a fraction of the rrp. I have shopped here for a few years now and wouldnt go anywhere else. Their customer service is excellent if ever I had a query. 10/10

5
Date of experience: Jan 29, 2021
Hal Butler
Recently ordered some Candles in the…

Recently ordered some Candles in the Candles Direct Sale. Grabbed a load of bargains on Medium and Large Yankee Candles. Delivery was very fast. Ordered at Weekend and order was with me by Monday. Would def use again.

5
Date of experience: Jan 29, 2021
Leona R.
They don't answer me to the emails

They don't answer me to the emails. The order is still without arriving. I want an answer now or I'm going to file a complaint! A store receives a payment and does not send the product, does not respond to the customer. I send 2 e-mail and contact on messenger Facebook. No answer

1
Date of experience: Jan 28, 2021
Adriana Howard
A SCAM

A SCAM: avoid! Took payment but my order never turned up. Offered for me to choose alternative products as the ones I'd ordered had sold out - presumably hoping I'd end up spending more money. I asked for a refund instead and now radio silence on their side. Also had my debit card details stolen and used since ordering - suspect this company may have something to do with it, as others have said. Avoid like the plague.

1
Date of experience: Jan 27, 2021
Cletus Scott
Fast delivery and Love my Yankee Candles

ordered candles for a birthday present and they turned up within 24 hours , super fast and smelling good too !

5
Date of experience: Jan 27, 2021
Victote
Has a trojan virus on their website!!?

Has a trojan virus on their website!!?? I dare not go any further.

1
Date of experience: Jan 21, 2021
Herman S.
Brilliant service! A**

Candle was packaged beautifully! Very effcient service and very happy with my new yankee candle!! Thank you

5
Date of experience: Jan 18, 2021

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