carpentersgroup.co.uk

3.4
3.4 Based on 161 reviews

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Average Rating

3.4

/
5

161 Reviews

5 Star
53%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
37%

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Tommy Hamilton
Hello I’m mr Hamilton and I would like…

Hello I’m mr Hamilton and I would like to leave a review what I would like to say is that this lawyer is in deed excellent in handling your claim I won my case after 2years with an amount that I’m satisfied with Scott mc Donald Ryan McIntyre and Camilla greenhorn done exceptionally well to fight my case this lawyer goes out it way to do all they can for you 👍 thumbs up to all at carpenters lawyers

5
Date of experience: Nov 07, 2025
IONELA BURT
severe accident

We been very luck to work with Conal Gallagher and Sarah Henry from Carpenter. They are really professional , friendly , quick communication and efficient. We highly recommend them and really appreciate helping us with claim and getting a positive result . We will give them 10 stars if we could

5
Date of experience: Nov 07, 2025
Miss Lisa Mills Mills
Chris was absolutely fantastic from…

Chris was absolutely fantastic from start to finish while my claim was bring sorted always kept me up to date and informed of any changes would highly recommend

5
Date of experience: Nov 06, 2025
Lee Tankard
Absolutely disgusting attitude from…

Absolutely disgusting attitude from call handler!!Made a claim off the other drivers insurance through Carole Nash Insurance as they reversed into my car whilst it was parked outside my flat..The first call handler didn't have a clue what she was doing when I rang to discuss the claim so I asked to speak to someone else...Then someone called Rebecca comes on the phone and asks what can I do for you(in a snotty sounding manner)so I said nothing and put the phone down..Really horrible people and I wont be using Carole Nash Insurance ever again!!

1
Date of experience: Nov 06, 2025
Grace
Lovely service!

Lovely service!

5
Date of experience: Nov 06, 2025
Peter Worrall
A fast efficient service

I was involved in a minor accident which was entirely the other person’s fault which was admitted. I was put in touch with Carpenters through Aviva to handle my claim and retrieve my excess payment. My contact Matthew O’Keefe did an excellent job. I never had to chase him and the online portal was easy to use. I’m happy to say I was fully reimbursed in a relatively short time frame so well done Matthew O’Keefe at Carpenters.

5
Date of experience: Nov 06, 2025
Customer
Don't go near them. They'll destroy your claim

I wished I'd didn't have to use them. It's now 1 month until the 3 year deadline. I chase a d chase... Useless. Anyone with half a brain knows this could have been settled years ago. If I lose my right due to them not filing court proceedings...I will be coming for them. Heading to ombudsmen now.

1
Date of experience: Nov 06, 2025
Andrea Elgar
Excellent service

I was in a minor RTA in October last year that wasn't my fault. The other driver initially denied blame and so my compensation claim was cancelled. I was put in touch with Natalie Moss at Carpenters through my insurance company and she has been absolutely amazing. She has kept me up to date with all progress of the claim and kept me well informed with advice from a legal prospective. I couldn't have wished for better. I have since won my claim and its all thanks to Natalie. Well done

5
Date of experience: Nov 06, 2025
Laura Fowler-Nichols
No-fault injury claim handled with care

My no-fault injury claim was passed on to Carpenters from Aviva and from beginning to settlement Stephen Hall was excellent. If ever I didn't understand or needed further guidance, Stephen would follow up with me and go into more detail or talk around the topic in a way I could understand and with compassion. I am incredibly grateful for his assistance in this and would not hesitate to recommend him and Carpenters.

5
Date of experience: Nov 06, 2025
MCGoodman
Ry knowledgeable and informative i has…

Ry knowledgeable and informative i has Zara joseph who did a fantastic job in securing amuch higher counter offer for me sometimes i would have to wait weeks for any reply i appreciate there're very busy with other cases. Regular communication would have been more reassuring

4
Date of experience: Nov 05, 2025

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