Review Time
Fantastic. Was so easy to put together simple clear instructions went on perfectly. I had some pieces missing I found the email easily, I contacted them, they was really helpful and sent me the missing parts straight out. Thank you so much would highly recommend these guys!
Hadn't realised this was coming from Ireland being a .co.uk website, so took longer than expected as it had to clear customs. Amazingly everything was still in the box when it arrived, as the box itself was held together by the delivery driver's hands- all the staples were undone - not sure if this was by customs, poor handling in transit, or badly packaged at the source. I was pretty worried waiting for it to arrive after reading the reviews, and also a little unnerved by the email when it was dispatched with tracking number and the instructions to take photos of the packaging when it arrives if there's a problem - clearly mine wasn't the only one to arrive in a state and its a miracle the bag of of fixings was still there - think I was one of the lucky ones.The rack itself is brilliant, feels really sturdy and fits 4 bikes on it solidly.
Paid for expedited 48 hour delivery and it took 3 weeks to arrive. No communication from seller at all. All emails to them both direct and through PayPal ignored. Quality of rack is so so at best and the fit poor. I'd like to return the rack but I don't know how as they ignore all emails. They now write to me asking me to review so I am. My advice is avoid this company. I only give 2 stars as it did eventually turn up.
Item delivered on time, well made and really sturdy. I have managed to rack my E mountain bike with no problems. I would however advise that setting up the straps would have been abit easier with more information because this tool me sometime to figure out, could be me but the straps go from underneath the clips thus preventing them sliding. Make a QR code for a Demo video for this product that would be perfect. Rack used on i30 tourer hyundai.
Ordered a paddle ore, decent one for £30 (better than amazon ones) paid £5 for priority delivery. Ordered on June 16th delivered on 20th of June a day before my cornwall holiday.. as you can imagine I was over the moon it came on time for my holiday. I live in Suffolk, so a lengthy journey it had. Came wrapped in bubble wrap and bagged.
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