championwindow.com

4.1
4.1 Based on 2.1K reviews

With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed b...

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Average Rating

4.1

/
5

2.1K Reviews

5 Star
69%
4 Star
7%
3 Star
2%
2 Star
3%
1 Star
18%

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Review Time

Gary Hockman
We were very impressed with Champions…

We were very impressed with Champions windows. Redva Cox was our salesman and if We had any questions or concerns he was on the spot and got it done. We looked and compared and decided the value for dollar is hard to beat. The installers were excellent and they worked hard since we live in a town home with 6 levels poor guys. Rich was his name. 2 doors 4 windows 6 levels in a day. This company has really fantastic people and I highly recommend them. Very Happy Costomer and the look Great. Thanks to all involved.

5
Date of experience: Nov 03, 2020
Julie Powers
Consultation has gone very well

Consultation has gone very well. Vinnie was very professional and during this time of Covid he was very respectful of wearing a mask and keeping a safe distance. The presentation went well and the pricing was competitive. We didn’t just call in Champion, we had to do our research and weigh our options. I feel we made the right choice!

5
Date of experience: Oct 31, 2020
Elisa Avery
Champion window specialist John…

Champion window specialist John Marcelli was excellent with his knowledge and professionalism. John did everything to make sure we were comfortable with price and financing options. We recommend him to anyone !! Call into Champions and request for him personally to come out to your home, you will love him too with his thoroughness 😊 Thanks John

5
Date of experience: Oct 29, 2020
Phillip Lane
Great Sunroom

From the initial sales meeting to the build, Champion made the process easy and free of worry. The final product exceeded our expectations.I'm actually writing this review from our Champion sunroom!Thank you!

5
Date of experience: Oct 25, 2020
Tom Wingo
Bait and switch

They came to job dropped the material said that additional work was needed and that they couldnt even do the additional work and left. Salesman wanted to tear down addtion and deck for 6x original cost. I am having ban replaced and have request Champion to come out and give new quote as new contractor is doing things in Champions original quote Champion did not show up. Re-scheduled for next day am waiting on them ad we speak. Next going to better business and 6 on your side the filing lawsuit!

1
Date of experience: Oct 20, 2020
Melissa Frondorf
Over promise, under perform

We got a custom patio door installed. It took a lot longer than we were originally quoted, which we were okay with. BUT they brought the wrong screen door, again, no big deal they said they would rush the correct one and we would hear from them within a day or two.Four days went by before I had to reach out to them. They didn't send someone out with a new one for another two weeks. This installer again brought the WRONG type of screen door.It has now been over a month since then, I've called numerous times and cannot get a hold of anyone.Champion Customer Service is absolutely awful and I regret purchasing from them. Will never recommend to anyone.

1
Date of experience: Oct 19, 2020
Michelle Baca
Outstanding customer service and very…

Outstanding customer service and very professional. I would recommend them

5
Date of experience: Oct 17, 2020
David Sharp
Very Dissapointed

So after reading the reviews I am concerned We ordered Windows on July 20th told we would have to wait 6 to 8 weeks due to COVID. 10 Weeks later we had not contact from the company so we called back and was told the Windows were delayed. (NO ONE CALLED). So I called back a week later and was told they had arrived at the Indianapolis office. They left a message for the installers to call us back. (NO TIME FRAME GIVEN) Then they call us and tell us they will be at our home on 10/15 (13 Weeks from ordering) and I took a Vacation day to be there and got a call saying Truck broke down BUT they would be there on Saturday to install (According to the person who called they never do this) So now your 5 weeks late now they are doing me a favor. It is Friday and I wait to see if my Windows arrive if not then I will be seeking legal advice.

1
Date of experience: Oct 16, 2020
Dn Stern
great

great windows... great salesman.... great installation....

5
Date of experience: Oct 15, 2020
Linda Jones
We had a very pleasant experience using…

We had a very pleasant experience using Champion Windows. They were punctual, they took each window out & replaced it as they went around our house. They left nothing undone. We are very pleased with the work done and will enjoy it for years to come!

5
Date of experience: Oct 15, 2020

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Business Details

  • With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.

    Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.

    Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.

    We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more

  • email nationalcustomercare@getchampion.com
  • language https://www.championwindow.com

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