championwindow.com

4.1
4.1 Based on 2.1K reviews

With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed b...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

2.1K Reviews

5 Star
69%
4 Star
7%
3 Star
2%
2 Star
3%
1 Star
18%

Filtered Reviews

Filter Reviews

Review Time

Jeremy
Good price for high quality windows but some issues

1. Good price for good windows compared to milguard windows. Champion was 9k or so for 8 windows while milguard was 8.2k or so.2. Windows are really good windows, they are heavily insulated and have very nice weep holes and maintenance. Cleaning them is very nice and easy. Screens are absolutely fantastic.3. Our contractor had to fight with champion because they were going to install my upper windows without using a nail fin installation. The rest of the windows (downstairs) had window frames so they were pocket installs but the top floor windows did not have a frame but champion wanted to do a pocket install which would be an incorrect installation. If they had done a pocket install on the top floor, the waterproof would have lasted much less time and water would have penetrated the house quicker.This is according to a licensed and seasoned contractor, cutting edge contracting.Champion eventually bought nail fins for cutting edge contracting to do the upper floor installation while they did the windows downstairs. Champion did not deduct the price of the upper window installation even though cutting edge contracting did it for them. 4. Almost all of the caulk on the windows failed and cracked within a week or two. We called champion and they said although they could send out guys to install our windows, they could not send guys out to repair the caulk due to Covid19. Kind of odd but whatever.5. One of the installers was definitely still in high school (16 years old or so).His caulking job failed within a week or two. They also left him (a minor) alone at our house to do it.I don't want kids doing work on my house no offense, it is just not for me.

3
Date of experience: Aug 11, 2020
Carl Holzhauer
We love the finished room

We love the finished room, quality is great. You need more help, it was pretty much one guy that did the job by himself. He did do a great job.

5
Date of experience: Aug 11, 2020
Alex Stewart
Good windows, better warranty.

The windows look and work great so far. The meeting with the sales rep was nice, and well explained. The time line was accurate, and the installation crew was fantastic. Knowing that it is backed by a lifetime warranty is also great. I am happy I chose them.

5
Date of experience: Aug 11, 2020
David Wortman
Very happy with the quality of the…

Very happy with the quality of the materials and the workmanship.

5
Date of experience: Aug 11, 2020
Michael and Kathleen Mathews
CONVERSION OF SCREENED-IN PORCH TO 3-SEASON ROOM!

Great installation of windows and a door to convert our screened porch into a 3-season room. The huge, sliding windows are of the highest quality! We absolutely love the converted product and have used this new space more in the last several months than anytime before when only the screens were in! ABSOLUTELY RECOMMEND!

5
Date of experience: Aug 11, 2020
Tim Brown
Pleased with Champion

My experience with Champion was great! The salesman was very knowledgeable, the installers were very professional, and the windows are awesome!

5
Date of experience: Aug 11, 2020
Danny Propst
Love our windows.

5
Date of experience: Aug 11, 2020
Melissa Windham
Building and installation was fast and…

Building and installation was fast and efficient. I would use Champion again.

5
Date of experience: Aug 11, 2020
Donald Gilner
EVERYTHING WAS HANDLED AS EXCELLENT

EVERYTHING WAS HANDLED AS EXCELLENT. STARTING WITH MICH BRADLEY, HE EXPLAINED THE WHOLE PROCESS AND THEN WAS AVAILABLE, EASY TO REACH, FOR ANY QUESTUIONS. THE MAN IN CHARGE OF CONSTRUCTION AND THOSE WHO DID IT SET AN EXAMPLE OF EXCELLENCE SELDOM SEEN AND NEVER EXCEEDED. ALL INVOLVED, WITH PROFESSIONALISM AND KNOWLEDGE, BOUGHT GREAT CREDIT TO THEMSELVES AND TO CHAMPION WINDOWS'Donald M Gilner, MDCol USAF Ret

5
Date of experience: Aug 10, 2020
Russell Barsby
We contacted you about warranty work

We contacted you about warranty work. We gave Mike Walker a photo of the window serial number to have the frame replaced. about 2 months ago. We called him on 7/21 and left a message to found out how it was coming. To this date we have not heard from him. I stopped by the office here in Boise, they told me there is no work order in the system for the new frame. We now get to wait another 3-4 weeks before it is replaced. This is not a problem to wait. The problem in sloppy paper work and handling of the ordering and ignoring phone messages. The product is great, the personal has a lot to be desired.

1
Date of experience: Aug 10, 2020

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.

    Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.

    Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.

    We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more

  • email nationalcustomercare@getchampion.com
  • language https://www.championwindow.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More