Review Time
Came across this brand on social media and found some nice clothing I put into my cart.Subscribed to get 10% off my first order - no discount code in the email.Tried to contact them to advise not only I didn't get the discount code, but some of the information regarding Store Promotions on their website is outdated.When trying to submit my comment form to them - it wouldn't send.I then did some research on reviews and I am glad I did as I will not continue with my purchase.
I was surprised that Charcoal’s prices are way too expensive for the quality of the brand. It used to offer more variety and with realistic pricing. It’s now a boring boutique that needs a good brighten up and a bit more variety to encourage this shopper to ever go back there again.
I bought the Briggs jeans and Morgan Jeans tall length. The length is fantastic (I’m over 6ft tall) but the quality is shocking. I ordered the Morgan ones first, the zipper was crooked but nothing else wrong so I just dealt with it. I then ordered the Briggs jeans and by accident ordered two. Both jeans had a zipper that was crooked which makes the crxtch sit funny. I returned one pair no worries and thought the other pair would be ok after wash and wear a few times. Still, looks so cheap because the fit around the crxtch is shonky. I went back to get the Briggs jeans because the length in Morgan were so good but definitely won’t be going back for more. Bit of a waste to be honest.
Ugh. Received the Colden petite pants today and they are just so cheap and nasty. They look dreadful and fit weirdly. Requested a return for this and another pair of gross fake satin pants that look like Temu- one was denied (final sale), and the return that was approved had $10 taken off for ‘handling’, so not a ‘full refund’ as they say in the description. You’ve been warned.
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