closebrothers.com

3.7
3.7 Based on 1.2K reviews

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Average Rating

3.7

/
5

1.2K Reviews

5 Star
64%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
30%

Filtered Reviews

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Review Time

Happy days

Excellent all round and couldn’t fault in any way 👍👌

4
Date of experience: May 07, 2025
Nancy R.
I cancelled my contract with Close…

Don't have anything to do with this company. I cancelled my contract with Close Brothers Premium Finance after reading all the reviews of them and Peart Performance Marque Limited. Please don't go down this road people. They lied on my agreement at day one. Reduce the the price of the policy and sent another agreement just to lure me in, don't fall for it. Dangerous

1
Date of experience: May 06, 2025
Loretta
My experience with close brothers…

My experience with close brothers finance was very good and the customer service agents that I spoke to where very helpful and gave clear guidance with details explanation about taken a car finance. I was very impressed with how quickly they done it.

5
Date of experience: Apr 17, 2025
Patience Long
Very Grateful

Very fast and efficient service and always went above and beyond with any queries I had thank you . 😉

5
Date of experience: Apr 01, 2025
Rosie Baker
Great company to be with

Great company to be with no complaints at all, always very helpful when needed, great compassion if you miss the odd payment by a day or 2 as long as you call them and explain there customer service is very good and appreciative

5
Date of experience: Mar 28, 2025
Lynnette Lewis
I found close brothers very helpfull

I found close brothers very helpfull, and it was no problem paying up our hp early, they even reminded me to call the bank and stop my direct debit.Clement Ansell

5
Date of experience: Mar 25, 2025
A quick response to all emails

A quick response to all emails, very helpful staff plus a good interest rates, it’s been a great doing business with Close Brothers

5
Date of experience: Mar 21, 2025
I have a insurance that is very…

I have a insurance that is very expensive and they was able to quickly help me with my struggles for paying one month and I am very grateful

5
Date of experience: Mar 16, 2025
Holdman9246
Had a problem with car dealer who…

Had a problem with car dealer who refused to give me the £1,000 deposit back, as when I examined the car it was pile of rubbish & hence complained to Close Brothers who took it up with dealership & though not received the refund from the dodgy dealer, they funded the money to me & will take up with them, Emmett Kerr of Close brothers has gone to another level in my behalf

5
Date of experience: Mar 14, 2025
Antolol680
Easy and great customers service

Easy and great customers service! Swift response times in answering the call.

5
Date of experience: Mar 14, 2025

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