Name: closebrothers.com
Telephone: 000000000
Rating: 3.7

Matthew Anderson Guest

Useless customer support

Absolutely useless staff sure they use overseas customer service send you from pillar to post no one has a clue what they are doing tell you they will call you back and DON’T

Date of experience: Jun 06, 2025

Kirsteen Harris Guest

9 months ago

Shocking customer service

If you get the opportunity do not use this company The way they have dealt with me have been shocking depts do not communicate with one and other automated customer service agents who appear to read from scripts

Date of experience: Jun 05, 2025

SH60 Guest

9 months ago

Been with close brothers for a number…

Been with close brothers for a number of years they have alway been happy to with any problems I had

Date of experience: May 29, 2025

Sylvester Long Guest

9 months ago

It was easy and quick process for…

It was easy and quick process for application. Thank so much Close brothers. I am satisfied with service.

Date of experience: May 28, 2025

Uriah Guest

9 months ago

Things were really easy they explained…

Things were really easy they explained all the facts off the loan in easy terms would use them again

Date of experience: May 27, 2025

JT Guest

9 months ago

An absolute dreadful company to deal…

An absolute dreadful company to deal with. For a company that size it’s a disgrace the way they treat customers

Date of experience: May 27, 2025

DC30 Guest

9 months ago

They keep sending me emails saying I…

They keep sending me emails saying I have an account with them, but I don't. They ask me for the number. Surely if I had an account with them would know about it. Now I have received documents in the post. There is nothing to discuss, and I charge £70 per hour for my time. The documents have been sent back in the post today.

Date of experience: May 24, 2025

BlackLightEdit14 Guest

9 months ago

Fantastic company

We have been dealing with Lindsey Holland at close brothers for a while now as we have had endless problems with our car since buying it. I can honestly say she’s been amazing. She goes above and beyond to help, putting me at ease (it’s all been quite stressful with the dealership). She’s polite, friendly and you really feel she has had my back. Wanted to say a BIG thank you.

Date of experience: May 24, 2025

Hal Brown Guest

9 months ago

BUYING A CAR

I can only comment on applying and receiving funds for my older Ford Kuga.Through Car Money. Very smooth procedure. Funds sent to garage in couple of days.,excellent service from both providers. Would highly recommend.