clsmoney.com

3.8
3.8 Based on 225 reviews

CLS Financial Advice provide unsecured loans....

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Average Rating

3.8

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5

225 Reviews

5 Star
67%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
29%

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A stress-free, professional service

I had a fantastic experience with CLS Money. From start to finish, their team made the mortgage process smooth, stress-free, and straightforward. They took the time to understand my needs, explained my options clearly, and found the best possible deal for me.What really sets them apart is their willingness to take initiative and keep things moving. I especially want to mention Amy Randall, who went above and beyond to help. I had a frustrating experience with my solicitors due to their lack of communication and urgency, but Amy stepped in and did everything she could to push things forward.I’m so grateful for the support I received and would highly recommend CLS Money to anyone looking for a reliable and proactive mortgage broker!

5
Date of experience: Mar 21, 2025
Linus Coleman
The most disgusting corrupt money…

The most disgusting corrupt money begging company I have ever come across.Can’t put an application together without spelling names wrong. Communication is a disgrace.I had to take them to the financial ombudsman who ruled in our favour, after they treated us so poorly.Told countless lies when we complained and still to this day are chasing money for the zero service they provided us.Please don’t waste your time or money on this company. They take advantage of people and lack any sort of transparency, integrity or morals.CLS if you choose to respond I will upload the entire response from the ombudsman for the public to see exactly how shady your practices are. I have avoided publically shaming you til now.AVOID AVOID AVOID. Potential customers are welcome to contact me and I will give you details how my horrendous experience.

1
Date of experience: Mar 19, 2025
Dom Hughes
The most disgusting corrupt money…

The most disgusting corrupt money begging company I have ever come across.Can’t put an application together without spelling names wrong. Communication is a disgrace.I had to take them to the financial ombudsman who ruled in our favour, after they treated us so poorly.Told countless lies when we complained and still to this day are chasing money for the zero service they provided us.Please don’t waste your time or money on this company. They take advantage of people and lack any sort of transparency, integrity or morals.CLS if you choose to respond I will upload the entire response from the ombudsman for the public to see exactly how shady your practices are. I have avoided publically shaming you til now.AVOID AVOID AVOID. Potential customers are welcome to contact me and I will give you details how my horrendous experience.

1
Date of experience: Mar 19, 2025
Xander Morris
Avoid at all costs!

Possibly the worst experience in mortgage brokers....things started well, but as soon as you give them any form of money, they soon become less interested. Our initial contact was with George Griffiths, who sounded quite knowledgeable, and reasonable at first....he was able to source a lender, however this all went pear shaped afterwards due to the lender wanting me specifically to have 12 months of no missed payments and upon realising that CLS had gone for a remortgage instead of a first time mortgage. Given that fact, George agreed to call me back in September of 2025 once that timeframe was over, however I have still yet to receive a call. Since this I have actually gone with another Broker, and completed my mortgage recently. However, not happy that I had to pay fees for CLS to even start doing anything, only for them to not do a great deal....almost impossible to get hold of anyone relating to the case, had to leave messages with whoever answered, no one ever got back to me.

1
Date of experience: Feb 28, 2025
Kim Johnson
Avoid at all costs!

Possibly the worst experience in mortgage brokers....things started well, but as soon as you give them any form of money, they soon become less interested. Our initial contact was with George Griffiths, who sounded quite knowledgeable, and reasonable at first....he was able to source a lender, however this all went pear shaped afterwards due to the lender wanting me specifically to have 12 months of no missed payments and upon realising that CLS had gone for a remortgage instead of a first time mortgage. Given that fact, George agreed to call me back in September of 2025 once that timeframe was over, however I have still yet to receive a call. Since this I have actually gone with another Broker, and completed my mortgage recently. However, not happy that I had to pay fees for CLS to even start doing anything, only for them to not do a great deal....almost impossible to get hold of anyone relating to the case, had to leave messages with whoever answered, no one ever got back to me.

1
Date of experience: Feb 28, 2025
Tried to charge me £950 for nothing.

Tried to charge me £950 after I told them I no longer needed their services. I withdrew from their services because I found a cheaper mortgage rate on my own. Continued calls and emails during a really difficult time in my life. They put me under massive amounts of stress. They also charged me a fee before they even did any work, at the time I thought this was normal. I feel like they took advantage of me and saw I was vulnerable. Avoid.

1
Date of experience: Feb 07, 2025
Chase
Tried to charge me £950 for nothing.

Tried to charge me £950 after I told them I no longer needed their services. I withdrew from their services because I found a cheaper mortgage rate on my own. Continued calls and emails during a really difficult time in my life. They put me under massive amounts of stress. They also charged me a fee before they even did any work, at the time I thought this was normal. I feel like they took advantage of me and saw I was vulnerable. Avoid.

1
Date of experience: Feb 07, 2025
Corbin Kelly
I was helped by cls money i have a…

I was helped by cls money i have a bad/low credit score plus i had a ccj I called them 1 day and after 4 days they got back to me with a great newsStep by step Lauren Huntley helped me so much also Amy Randall, Megan,Abigail, Andy,Ellie This post is not paid and im writing this as they really helped me alot in 2 months i have a mortgage/house There are times that it gets super stressful on my end but they are always there

5
Date of experience: Jan 30, 2025
ShocoWhite
I was helped by cls money i have a…

I was helped by cls money i have a bad/low credit score plus i had a ccj I called them 1 day and after 4 days they got back to me with a great newsStep by step Lauren Huntley helped me so much also Amy Randall, Megan,Abigail, Andy,Ellie This post is not paid and im writing this as they really helped me alot in 2 months i have a mortgage/house There are times that it gets super stressful on my end but they are always there

5
Date of experience: Jan 30, 2025
I have been trying to get hold of this…

I have been trying to get hold of this company for days, by phone and email. They called me from a Rayleigh number, I returned the call many times and nothing. I then receive an email saying they called me, I replied by stating I called you back, nothing. I then receive a text saying they called me, I also replied saying I called you back, nothing. They are a shambles, please do not waste your time. If you want a company who are responsive and proactive, go some where else.

1
Date of experience: Dec 02, 2024

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