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I contacted Code Canyon Support to report a plugin that has not been updated for almost two years and is not compatible with the latest version of WordPress. I also mentioned the plugin author is not providing support for paying customers either. This condition has set back our business. Their response? They brushed me off. They did not show any interest in contacting the plugin developer for a resolution -- including temporary removal of the plugin until it's updated. My recommendation: STAY AWAY FROM CODE CANYON. CODE CANYON IS IN CAHOOTS WITH PLUGIN DEVELOPERS. Purchase your plugin from other sources or directly from the developer. If the developer sends you to Code Canyon, look for another suitable plugin. Also, before you purchase any plugin, ask the developer to provide you with their latest changelog and links to their plugin's social media website(s). These two items will confirm if the plugin is active and updated regularly to address bugs, compatibility with WordPress and PHP, and other issues.
To start, I want to say that I'm going to start a class-action lawsuit, and I want everyone who has been scammed by CodeCanyon to join. Send an email to theroyalfunding(@)outlook.com. I have a law firm in the United States, and these people will pay for the scams they commit. Send me information about how you were scammed, illegally rejected refunds, account freezes, and lost purchases—as much information as possible so we can provide as much evidence as possible. The impunity for these crimes is over. I was scammed out of over $2,000 and I've seen many more people being scammed with larger amounts. Let's all unite and make them pay for their scams.
Scammers they take my money and restrict my account so i can't access my licences without refunding me. They tell me that I was in restricted country (yes people travel). But they know I'm french since my bank is French.Will fill a complain with my bank !
AVOID THIS WEBSITE. They are all scammers. I bought a product from them which was requiring a main product. But when i was looking to the preview was showing all ok. Since this is useless for me without the main product i was asking for a refund. They told me to spend another 80€ for the main product. I asked paypal to step in and automatically this scammer website codecanyon.com with the main scammer website envato.com blocked my account. And no refund just an email that because i asked the money back my account is locked.
I agree with Chris Williams comment below but in the same breath I have experienced the very BAD and I am a coder!CodeCanyon puts the power of the comments section in the hands of the author! I submitted a complaint regarding a NOT working install, and the author replied via a non-reply email saying go to the comments section to update.However, my comment had disappeared so I could not reply! I believe this was a scam feasibly by the author himself removing my comment? I further looked at the supplied code and found many mistakes in the base code itself, sometimes all we need to do is install something and get it working immediately this was not the case here even although the install instructions followed to the letter and subsequently more wasted time ensued, most annoying my comment being removed?
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