Review Time
Buggy cleancode products. After several purchase made, and not updated items, I reported authors. Provided proof of not work, and guess what?Get back to the author for support to authors.I didn’t need support, I just need a bugfree product, sold as lifetime support and update in author profile. Guess what?I think authors are creating buggy products to get more aupport renew. Envato, or CodaCanyon know and supports this. Evidenced by the negative request refund recieved by the support guy “Jack” from Mexico. So far said, void any interactions. Waiste of money and time…
I’ve had a very disappointing experience with CodeCanyon. After leaving a 1-star review for a product, I noticed my negative feedback was removed. Despite multiple attempts to repost it, my account was eventually suspended. I’ve purchased 5-6 products from CodeCanyon, and the quality has been consistently poor. This experience has left me seriously considering taking legal action. The customer support is the worst I’ve encountered, and the behaviour of some authors feels very much like a scam.
They have scammed me a lot of money and they do not want to return it to me, their company is a fraud, they sell you damaged scripts and then force you to pay more money for supposed repairs and updates, it is a fraudulent practice and a scam because if you are not willing to spend that money or you don't have it, you lose the money from your initial purchase, this scam is the one used by envato developers and sellers
I wish I could have seen all these reviews before. I can confirm that CodeCanyon sells buggy codes from fraud authors. In my case it was their Elite Author - Youzify (formerly Youzer) along with few others from India.
The worst thing about CodeCanyon is that they are encouraging fraud authors to sell broken items on their platform by letting them manipulate their review system very easily. All they need to do is to offer you a refund for broken item. Once you take it, your negative review will disappear and only postive reviews will remain (if there are any) which makes new potential buyers think that the item is good even if it isn't.
Even if you don't accept a refund from the author, your negative review will be removed anyway after some time. If you leave a negative review again, you will be threatened with having your account restricted which, again, makes their review system totally pointless for buyers.
This company needs serious improvement with their review system and they should also test every single item thoroughly before putting it on sale to save people from headache.
I would definitely NOT recommend this company to anyone!
I recently purchased the WHMLab script from CodeCanyon.net, and my experience has been nothing short of frustrating and disappointing. Despite my hopes for a seamless integration into my project, the script failed to work as advertised, leaving me with a non-functional product that was essentially useless.In light of this, I promptly reached out to CodeCanyon's support team to request a refund, hoping to recoup my investment in a product that did not meet my expectations. However, what ensued was a months-long process filled with delays, unfulfilled promises, and ultimately, a complete lack of resolution.Despite providing ample evidence of the script's shortcomings and my eligibility for a refund, CodeCanyon failed to deliver on their promise of customer support and satisfaction. Instead, I was met with silence, bureaucratic hurdles, and ultimately, the closure of my account without any explanation or recourse.This experience has left me deeply dissatisfied and disillusioned with CodeCanyon as a platform. Not only did they allow a poor-quality script to be sold on their marketplace, but they also failed to uphold their end of the transaction by refusing to issue a refund or provide adequate support.In conclusion, I would caution others against relying on CodeCanyon for their script and software needs. The risk of encountering subpar products and lackluster customer service far outweighs any potential benefits. Until CodeCanyon addresses these issues and improves their refund policies and support systems, I cannot in good conscience recommend them to others.Save yourself the hassle and frustration – look elsewhere for your script and software solutions.
Ordered a wordpress plugin to export/import the products. The plugin is horrible and not work at all. after fixing it, it doesnt import the images of product. It import the title, description... only, it import the product without images so it's useless.I contacted the seller explaining him that the plugin is useless for me because it doesnt Export/import products as explained in the description, they refuse to issue a refund.I left a bad review here for Codecanyon because they keep these scammers selling their products.if they did not issue a full refund I will open a paypal dispute against Envato.It's already 6 days but no response from Envato. I think I should open dispute on Paypal.Thank you
The plugin I bought on their website was extremely buggy and kept breaking my website. Support did absolutely nothing useful to help, and when I asked for a refund, they declined, even though the project definitely did work on my website. Am I supposed to deactivate all the other plugins just to use this? I literally got scammed and they did nothing to help!
Unfortunately, our experience with the Bookly Pro plugin purchased from CodeCanyon was completely frustrating. Despite our efforts to configure it, we found the setup process to be overly complex and challenging. When we sought a refund due to our inability to use the plugin effectively, we were disappointed to learn that refunds were not provided, citing our download of the product. However, we believe that trying out the product is necessary to determine its usefulness, and we hope that our feedback will prompt improvements in user experience and customer service we expect a full refund.
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