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1.2
1.2 Based on 200 reviews

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1.2

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5

200 Reviews

5 Star
4%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
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Alexa
LIARS LIARS LIARS

Still waiting on "LUKE" to send me a smart meter"The force is weak with this one"Same as all utilitat staff8 months and still no smart meterWhere's the customer service gone LukeJust another waste of time like the rest of your lotCan't do a simple job then lie your way out of itThis is my honest review and as far as I'm concerned all other reviews are bogus Yellow, can't do his job now gone into hidingFinish what you started TOTAL BUNCH OF WASTERS 100%So is there anyone else from customer services who can finish Luke's jobI'll be on here everyday now till this is sorted.... EVERYDAYStill waiting on LUKE to do his job...Another failure from UtilitatAre there 2 utilitats ???)They don't respond because they know they are useless

1
Date of experience: Feb 10, 2023
rkt30800
I wrote a review about Wren kitchens…

I wrote a review about Wren kitchens .Wren kitchen said my review was not genuine and Trustpilot removed my review.I sent there complaints number and proof to Trust pilot.I have no end of proof regarding Wren but Trustpilot do not have an email to send emails to I am not happy my intregity is in question and not happy about the disgusting treatment from Wren.They said on the review they would contact me still waiting.I stand by my review regarding Wren kitchens .Still waiting for response Reference #16934991 Wren complaints reference#10908817 37317546

1
Date of experience: Jan 27, 2023
Vivian Turner
Avoid Guidant Financial accounting services for your business

After completing initial setup, any contact with Guidant Financial is primarily via email, which sometimes requires sending multiple emails. ROBS clients are offered accounting services, which are outsourced to accountants in other countries with poor oversight, which I do not recommend.

1
Date of experience: Jan 18, 2023
Fabian Long
Wowcher what an absolute joke of a…

Wowcher what an absolute joke of a company they clearly hire robots if you have an issue they refuse to give complaints procedure and ignore all attempts at resolving I'm determined to take this all the way I've wasted enough time trying to resolve with them directly

1
Date of experience: Jan 04, 2023
Louis
London Fashion - DO NOT USE

I purchased a jacket from London Fashion which came after about 2 weeks. The garment has no label on it, no tags and is very small and not sized as on the web site. When trying to return, I find out it has to go back to China at my expense (needs to be tracked too) and I have to fill out an on line form stating my desire to return it before sending. Guess what, the link doesn't work. Really upset about this as it has cost me £86.90 so not exactly cheap and also ruined a Christmas gift. I urge you to be aware of this before buying from London Fashion.

1
Date of experience: Dec 30, 2022
Mildred Morris
I bought a gift of chocolates hamper…

I bought a gift of chocolates hamper please don’t bother using M&S as this the second year they have failed to deliver My hamper should of been delivered on 23/12/22 as a Christmas present today is the 2/12/23 still no delivery I have made numerous phone calls nobody seems to care I’m shocked at such bad customer care nobody seems to follow up this issue with the delivery company they seem to get away with it while upsetting customers!!!! This only makes us as customers lack confidence in M&S in providing a service to its customers

1
Date of experience: Dec 23, 2022
Jackie
Amazon awful customer service

Amazon awful customer service, ordered item on 13th didn't receive in two days stated delivery. Spoke to agent 3 days later, I was told to wait another two days and I would get help. Ordered from 3rd party seller which was not highlighted when buying to be told amazon has to make a claim, tried reaching out to seller did basically everything amazon said and still everyday the parcel says on system deliver today by 8pm by end of the day it says can't deliver this has been going on since 13th. It is now 22nd got in touch with amazon only to be told I have to go through this process all over again even though I already have to claim for my money back refusing refund today. Even though states in there policy they will guarantee refund. Also was assisted by two agents that couldn't do there job hafifa and vijay. Thought it was funny to keep passing me on as they didn't like what I was saying. Although Michel was pleasant I still have not got this resolved. Absolutely awful experience and I don't know how long it will take to get my order or even my money back. Failed to tell customers about third party sellers.

1
Date of experience: Dec 22, 2022
AS37
Nizen Clothing

I bought from a company online called Nizen clothing (London) and their customer service is atrocious. No replies to emails and no returns facility. What is the point of TrustPilot endorsing this company

1
Date of experience: Dec 16, 2022
Georgene Foster
If anyone can get a real person at VERY. please tell me .....

How on earth can people get through to VERY? 30 mins on hold then just CUT OFF!!!! for an item they have charged me for, didn't advise when it was arriving, & I've had to chase it up with 4 visits to post office & despite VERY promising me a call back on 12th Dec (that didn't happen) Head Post office have advised me today that's its definately not there and probably on way back to sender. Very phone numbers have also changed from what's on Google and 0800 number cut you oft after 30 mins

1
Date of experience: Dec 16, 2022
Ralph Fisher
NIZEN LONDON FASHION

I purchased a jacket from nizen london fashion which came 3wks latter its the wrong size no label no tags ive lost count of the number of times ive emailed them had no reply it coast me £59.99 for this jacket it should of been £120.00 its got plastic zip as well as no label feel like ive been done terrible company it needs looking in to do not buy from this company

1
Date of experience: Dec 13, 2022

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