Review Time
I use this company several times a year and it usually costs £28. However tonight it was £35 . The man at the desk said , with a smile , I don't set the price. To go up £7 within 2 months is unacceptable. I will use a different company in future and advice family and friends the same
Roadie is a Bad Joke! The concept & basis of the idea is great. However, they have unprofessional people answering the phones if they answer a call at all. It takes an average of 30-40 minutes for them to pickup, they are Fraudulently presenting to U.S. consumers they have a call center when I was told 2, then 4 people answering a supoosed National Call center. They lie about what's really going on & as a former driver this was All too feequent in their interaction. Disgraceful customer suppirt, inept, dismissive, disregarding & then they lie. Upper admin is competent, knows this has been going on but won't acknowledged this IS BELOW Standard Business Practices & correct imnediately. That's how much they care about customer, sender or driver interaction 30-40 minutes to even get through & then some very very young lady (usually different) picking up the phone laughing while there's a snafu issue w the Order. This happens 8-9 times out of 10. When approaching them to address this dysfunctional part of their staff. I was retaliated by not being able to earn income as a person with Disability.This IS NOT an Ethical Company in ANY Regard. When you address an issue w them, you get the yeah, yeah, we know, we got it. Thank you but leave us alone. So what happens when the same thing occurs onbrge next order(s). You're beginning to get the picture they don't give a crap & I was told that at the highest kevel in the company. Real Professional? Uh? when you're trying to give them the issues which are contributing to the error Orders. They also are not complying with Federal Wage Standards for any Error Orders which I'm certain as Uber & Door Dash will soon end up in a Class Action Suit, very, very Soon. Just another company taking advantage of its' customers, drivers & senders. 34 million in one of their rounds of recent Funding & this comoany is too damn lazy, cheap & unethical to actually hire a Call Center. "We only have a couple of people, then 4, then we're getting a call center ready to roll". How about you hire the call center department before you actually Go Live to consumers, senders & drivers. Just aThought.That tells you everything you need to know about this dishonest dysfunctional company. Beware! Save yourself the BS lies, & Glotch filled app that there so honest about. If I could give rhem a negative star rating that would be the correct rating Worked for them for some time & NO ONE said or told me about an Amazon glitch causing all rhe problems & I've been aaking them for weeks. Straight up Liars!
House of Fraser ‘s costumer service is awful, they clearly robbed me after complaining and sending them messages to refund me! They don’t even bother!! I bought two coats from then one coast £100 and the other coat was £32. I kept the one for £32and returned the one that coasts £100 . House of Fraser, refunded me £32!!! I complained and waited but no response two months passed still nothing. They refunded the wrong item. They owe me £68!!!
BlackberryI worked for this company in 2003 and then again in 2012 and harassmentbegan to take place and as a result I've submitted a Better Business Bureaucomplaint in 2014 as well as a tribunal complaint in 2016. I need acomplaint filed and some assistance with addressing this issue.A tribunal hearing has been scheduled.Some of the information submitted within the complaint is listed below:Awoman at Vuteq where I previously worked was shouting comments to me from adistance (name I believe was Laura) Vuteq management was notified of theincident. Approximately Dec of 2015 Vuteq premises as I was leaving work.Lunch has been stolen from Vuteq. I had taken a Goodlife trainer's courseand had people join the course and harass me. I've received threatsThese issues first started while I was working at BlackBerry and escalatedonce I was layed off. Vehicle broken into and damage done to car stereo(was rewired) in Mississauga police report was filed PR15-044 7061 keys werestolen, items stolen from vehicle staff have been hired from places I workto harass me, one place was The Monitoring Center in Oakville an AlarmMonitoring CompanyJohn Chen was contacted Oct 6th 2016 via LinkedIn with no responsereceivedJim Mackey was contacted Oct 8th, 2016 with no response receivedregarding matter Marty Beard - Chief Operating Officer at BlackBerrycontacted Oct 12, 2016.The following statement was sent to them Mike D Scott has been harassingme and my family for quite some time, you may or may not be aware of this.As a result sometime back a complaint was filed with the BBB bureau becauseof his actions. It appears he intends to continue with his actions forcingfurther complaints to be filed. As they're submitted I will forward you acopy of them for your review. A Better Business Bureau complaint was filedJuly 17, 2014 case# 1302548On Oct 16, 2016 the following was sent to John S Chen and Jim MackeyA complained will be filed with the Tribunal shortly in regards to thismatter. Thank youresponse received from Jim Mackey"At 11:53 AM, Jim Mackey said the following:Thank you. I do not manage thisarea."My response"At 11:59 AM, Roger Virgo said the following:Okay please forward to theappropriate person and they can feel free to contact me."John Chen has been contacted via LinkedIn regarding this matter with noresponse receivedComplaints have been filed recently again with Tribunal, BBB, Ombudsman,and our Premier has been contacted.Nelligan O’Brien Payne LLP has commenced a class action against BlackBerryLimited (“BlackBerry”) on behalf of a group of BlackBerry’s employeesworking in Ontario and across Canada.BlackBerry arranged to transfer over 300 employees across Canada to abusiness partner. Only after employees accepted employment with thebusiness partner, BlackBerry informed the employees that they had resignedtheir employment. Blackberry provided resignation letters for the employeesto sign and dictated their last date of employment. Blackberry stated thatthe transfer is not a sale of business, meaning the employees will lose allof their years of service.BlackBerry’s actions amount to a termination of the employees’ employment.This entitles these employees to statutory, common law, and/or contractualentitlements on termination. BlackBerry has stated that it will not payBlackBerry employees any of these entitlements, despite the fact thatemployees lose all of their years of service.BlackBerry has breached its duties of good faith and honesty, and hasknowingly misled the employees. BlackBerry structured this transaction insuch a way as to avoid paying these employees their statutory entitlements.
Pacific Capital Finance (PCF).I applied for financing. They ask for a processing fee. Before approving my request, via an ACH Debit to my bank account, they prematurely withdrew the processing fee of $495.00. I also applied for financing elsewhere and they approved by application sooner than PCF. Thus, I canceled my request with them and ask for a refund of my $495.00. That was back on 11-21-18. To this date, 12-20-18, they have not yet returned my $495.00. I filed a complaint with the Better Business Bureau.
MOONFRUIT - Still trying to sort out problem with Moonfruit trying to take money out of my bank account when do not have website with them. Have asked for Customer Care Manager to ring me as fraud! Just get call centre call staff emailing me back who are not sorting it out!LEGISLATION -Unauthorised payments from your accountFirst published: 18/04/2016 Last updated: 13/01/2018In most circumstances, your bank must refund you for an unauthorised payment. Find out what your rights when money is taken from your account without your permission.Money can only be taken from your account if you have authorised the transaction.If you notice a payment out of your account that you did not authorise, you should contact your bank immediately.If you did not authorise a particular payment you can claim a refund.In most cases the bank must refund the payment without undue delay and by the end of the business day following the day on which it became aware of the problem, unless it has reasonable grounds for suspecting that you have acted fraudulently. Your bank may ask you to answer some questions and fill out a form confirming what has happened, but it cannot delay your refund while it waits for you to return the form.You should be aware that deliberately making a false claim that a payment was unauthorised is fraud and your bank could report it to the police.
Claim your business profile now and gain access to all features and respond to customer reviews.
