Review Time
Finger weg! You don’t get the ticket right away. They send you another mail to tell you to confirm. After that you get a mail saying the queue is long that you have to wait up to 3 hours which is a lie. You don’t get anything! Don’t buy it and the refund process is a pain in the soul. Haven’t got refunded yet after 3 weeks. They just keep writing mails saying they are going to see through. Horrible service! Scam!
Don't bother paying for these cards. Pretty much a worthless service.There are already essentially zero checks whether you're in the Viennese subway or trams, which are more than enough to get around. Even when it is advertised that it can also be used when returning to Vienna Airport, it is not accepted.
With reference to the previous review of this Company and their commitment to refund both the ticket cost and the fines we received as a result of the tickets being invalid.Despite chasing twice we are still to recieve any credits from them they are standing behind 7-10 days but how long should it take to put an embarrassing mistake right.It's not only the financial loss but we spent the first day of our short trip sorting their mess out and spending more money on trains to get to the place we had to pay the fines.
I bought daily tickets in Milan for 2 persons and when I received the confirmation email nothing could be found just a link to a coupon to a restaurant. This whole situation makes me angry since I had to spend a lot more money on buying singel tickets for transportation and even there customer service provided lack of attention for my refund request emails. Please be aware of this company and try to avoid them.
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