conetpass.com

1.6
1.6 Based on 380 reviews

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Average Rating

1.6

/
5

380 Reviews

5 Star
10%
4 Star
4%
3 Star
4%
2 Star
2%
1 Star
79%

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Review Time

Jayce Lewis
Do not buy

Do not buy. They hide behind a wall of links. You will not get your tickets in a straightforward way. Use local reputable vendors. Avoid.

1
Date of experience: Jul 29, 2025
This is pure scam

This is pure scam. I got scammed by the site. How can they be left unbothered while they have bank account and KYC documents to be able to collect scam money???? I will take it to court so be ready you scammers

1
Date of experience: Jul 28, 2025
supmagie32
Impossible to get a refund

Impossible to get a refund! I ordered the pass and only after paid for did it turn out dates available were after my window. Every request for refund gets the same canned email. No satisfaction. DO NOT USE!

1
Date of experience: Jul 28, 2025
Douglas Long
Scam

These folks are crooks trying to lure you into buying a ticket making it look like it’s official and when you book a date they tell you it’s fully booked afterwards. Never book with this company.

1
Date of experience: Jul 26, 2025
FC28
Finger weg

Finger weg! You don’t get the ticket right away. They send you another mail to tell you to confirm. After that you get a mail saying the queue is long that you have to wait up to 3 hours which is a lie. You don’t get anything! Don’t buy it and the refund process is a pain in the soul. Haven’t got refunded yet after 3 weeks. They just keep writing mails saying they are going to see through. Horrible service! Scam!

1
Date of experience: Jul 25, 2025
Randall
Stay away from this company

Stay Away!!! We never received tickets , and customer service never replied.This is scam.

1
Date of experience: Jul 24, 2025
Brad Cook
Essentially a worthless service

Don't bother paying for these cards. Pretty much a worthless service.There are already essentially zero checks whether you're in the Viennese subway or trams, which are more than enough to get around. Even when it is advertised that it can also be used when returning to Vienna Airport, it is not accepted.

1
Date of experience: Jul 24, 2025
Cecil Brown
Poor Customer Service

With reference to the previous review of this Company and their commitment to refund both the ticket cost and the fines we received as a result of the tickets being invalid.Despite chasing twice we are still to recieve any credits from them they are standing behind 7-10 days but how long should it take to put an embarrassing mistake right.It's not only the financial loss but we spent the first day of our short trip sorting their mess out and spending more money on trains to get to the place we had to pay the fines.

1
Date of experience: Jul 23, 2025
Hardyskill28
Not working tickets and poor customer service

I bought daily tickets in Milan for 2 persons and when I received the confirmation email nothing could be found just a link to a coupon to a restaurant. This whole situation makes me angry since I had to spend a lot more money on buying singel tickets for transportation and even there customer service provided lack of attention for my refund request emails. Please be aware of this company and try to avoid them.

1
Date of experience: Jul 23, 2025
Duomo in the sun…

Very easy to use and despite some technical difficulties I was able to access transport tickets after a few minutes and the support team was very helpful.

5
Date of experience: Jul 22, 2025

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