cookerhoodfilters.co.uk

4.6
4.6 Based on 122 reviews

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Average Rating

4.6

/
5

122 Reviews

5 Star
91%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
9%

Filtered Reviews

Filter Reviews

Review Time

Fantastic service

I was having trouble finding a grease filter for my CDA cooker hood. I emailed the dimensions to Ryan who quickly located a suitable replacement and despatched it the same day. The quality is excellent and it fits perfectly. First class service.

5
Date of experience: May 26, 2022
Reed De Wilde
first class service always very helpful

5
Date of experience: May 25, 2022
Godfrey Taylor
Kurtis…the main man

Kurtis on the helpline checked the unrecognised good serial number to assure me the filters were compatible. On a Sunday/Monday! Good service.

5
Date of experience: May 16, 2022
MA43
First Class Service

First class service. The filters arrived quicker than estimated time and fitted perfectly. I wrote my email address wrong and so I had to contact to get my order confirmation and receipt for our accounts. Emails were responded to quickly and i got the paper work I needed promptly. As a busy homelessness charity we will definitely use again.

5
Date of experience: May 13, 2022
Erin
I purchased the wrong filter for my…

I purchased the wrong filter for my cooker hood, however the customer service I recieved was so helpful and was zble to authorise the filters return and I posted it on Tuesday refund in my account by Wednesday afternoon....highly recommended. Will use this company again without hesitation

5
Date of experience: May 12, 2022
Alyson Brown
Worst customer service, communication and delivery

Pre-ordered my filter, 1st march, took money straight away and only arriving today 30th April. Had to chase to find out what was happening several times to be told it would be here end of march, a week after that, a week after that, then a further 2 weeks and nothing. Was told I would be told when they would send it out and nothing till I told them to cancel the order and actually it was already sent out. Very poor customer services, communication and delivery. Will never use again.

1
Date of experience: Apr 30, 2022
Sibyl
Great service

After moving into my property doing some checks I hadn't realised the extractor fan had no filters in itI searched online (for ages) and eventually found you guys.I ordered the filters, I was kept updated via email every step of the way they were delivered promptly, took some fiddling but got them to fit.Thank you so much.

5
Date of experience: Apr 07, 2022
Naila C.
Success!

The company replied to my query and delivered the item (charcoal filter for an older extractor hood) very promptly once I'd ordered it. It fitted. Very pleased and would recommend them.

5
Date of experience: Mar 18, 2022
Booth Smith
Bought 2 charcoal filters for a Faber…

Bought 2 charcoal filters for a Faber tweet. There aren’t any lines on the filters to line them up. And the lugs don’t line up properly either. They also look slightly different. Can’t get the filter to fit on one side. Terrible

1
Date of experience: Mar 04, 2022
Charle
Excellent all round

Excellent service, product does what it should. Paid for standard delivery arrived in 2 days.Great all round

5
Date of experience: Feb 09, 2022

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