cookerhoodfilters.co.uk

4.6
4.6 Based on 122 reviews

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Average Rating

4.6

/
5

122 Reviews

5 Star
91%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
9%

Filtered Reviews

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Review Time

Amadeus Carter
Outstanding support for my extractor part order

I ordered a new part for my extractor, but it was unavailable. The company was extremely helpful in suggesting alternatives and kept me informed about the timing and potential arrival of the part. In the end, we opted for a new cooker hood instead, and the service was truly five-star. I would highly recommend them. Additionally, we were offered a quick refund, which was processed smoothly. Excellent job!

5
Date of experience: Jan 14, 2026
Ethelreda Long
I was uncertain about the right filter...

I was uncertain about the filter I needed since the model wasn't listed. After reaching out via email, I received a prompt response with questions about my existing filter. They quickly identified a suitable option, which arrived within a few days and fit perfectly. Outstanding service, thank you!

5
Date of experience: Jan 12, 2026
Lilly Scott
Outstanding customer support

Outstanding customer support that went above and beyond to help me find a replacement filter for my unspecified appliance. Although we ultimately couldn't find it since my filter is no longer made, their effort was commendable. Highly recommend.

5
Date of experience: Dec 09, 2025
Esty
Fantastic customer support

Fantastic customer support; they sent the wrong product but quickly exchanged it without any hassle, ensuring I received the correct one for my cooker hood. I will definitely use them again and highly recommend them for their pricing and quality.

5
Date of experience: Dec 05, 2025
Quentin Clark
Exceptional customer service

I had difficulty finding the right filters for my cooker hood after a bad experience with another supplier. The customer service team was incredibly quick to respond and diligent in helping me find the right filters. I would highly recommend them for their excellent service, quality products, and reasonable prices.

5
Date of experience: Dec 01, 2025
maxdezum36
Truly exceptional service

Truly exceptional service. I needed charcoal filters for my cooker hood and couldn't find them anywhere, but the support team was fantastic and helped me identify the right ones. They were incredibly accommodating, providing excellent customer service.

5
Date of experience: Nov 21, 2025
Juniper Smith
Very helpful assistance

I received very helpful assistance even after sending a picture that couldn't be opened. They persevered and found a replacement filter for an obscure hood. Now awaiting delivery.

5
Date of experience: Nov 20, 2025
Harry Fisher
Outstanding service.

I have an older extractor fan and needed to replace the filter. After struggling to find one, I contacted the team, who successfully identified a suitable filter that fit perfectly. Excellent service, and I will reach out to them again.

5
Date of experience: Nov 19, 2025
AllahuAkbarJihad37
Fantastic customer service

Great company! I've ordered multiple times and always received prompt delivery. Recently, I had a question about installation and used their inquiry form; I got a response within minutes along with the correct instruction manual, resolving my issue in under an hour. Excellent customer service, thanks!

5
Date of experience: Nov 10, 2025
link_ago
Exceptional support for rare filter

Exceptional support! I had a grease filter that was nearly impossible to find, but the representative was very helpful and located the right one for me. I definitely recommend them.

5
Date of experience: Nov 07, 2025

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