Review Time
Staff are very friendly and I can usually get what I need from either a store or the website. In the past I would have given a higher rating but have recently been disappointed to find that a class I regularly attend has been cut down to 2 slots per month apparently because the class is not providing sufficient spend for Crafters Companion, since the company appears to be in excellent financial health I think it is sad that a class with a healthy following is to be cut for that reason.
I cannot fault them as a company. I live locally to one of the stores and they are extremely helpful and friendly. They cannot do enough for their customers. I regularly order from the website and not had any issues. I always feel well informed about my order and when it is to be delivered. I like their website and it’s easy to navigate. I lover their Inspire club and as a platinum member the deals and offers I get are fantastic. If I was to criticise anything it would be the amount of plastic they use in their packaging. It would be nice if they rethought some of this.
They are really helpful whenever you phone they always have the answer or find out and ring you back.There crafty stuff is the best it is always up to the minute and love all there ranges.If you buy on line you can build up a discount and there is always special discounts of offers.I could not be without crafters companion for my arts and crafts I just wish they would open a shop down here near Loughton in Essex.Carole Milligan
Poor products and dangerousHave their dies and the gemini. Sent the dies through the machine. Doesn’t cut well at all. To add insult to injury (literally) The metal plate cut my finger as I grabbed it from the other side. Bought a few of their dies. Not happy with the way any of them cut. As for the Spectrum Noir pens. What a waste of money. If they aren’t already dry in the packet, they will be before long. Total waste of money again. Not impressed with any product from this company. And their recent actions with regards to copyright is appalling too.
Too concerned about their American customers. We count for nothing now. The move back to create and craft was to boost American custom. Since they moved back I have not bought one thing from them, sad as I bought loads from them on hochanda, and am a gold member for buying direct, I am sure it’s a drop in the ocean t loose my custom but they don’t care anyway, everything is geared toward the big American market. We even pay more given the exchange rate...how does that factor when we are local?
Can not believe this company is emailing their customers and asking for good reviews, surely this isn't right? They are a bad company. They steal photos from the internet and claim they are hand drawn. The metal shim they have on the Gemini, is lethal, it cuts you. And they don't care. As long as they are making money, that's all they are bothered about. No morals!
Crafter’s Companion is a company that provides a first class service for many different types of crafter and I definitely recommend them. Their stores are amazing and their staff are an asset to their business. The classes are great and everyone is made to feel welcome, no matter what level of crafter you are. The products that come under the Crafter’s Companion brand are always first class and there is something for everyone. The quality is excellent - if there was a small criticism it would be there is so much pace to the new items that it’s become very hard to keep up. Sara has a fantastic team across all parts of the business and the most recent change to using Facebook Live has made it more accessible as it’s easy to go back through the timeline to watch when it’s conve isn’t as many crafter work during the day.
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Crafter's Companion is one of Europe's leading manufacturers and suppliers of crafting products. We're a family business and we're renowned for bringing our customers innovative crafting tools and supplies.
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