Review Time
Can not thank Craig enough for going out of his way and sorting out a replacement solar panel when one went missing in delivery via Royal Mail. Craig got one dispatched double quick, so helpful, I would highly recommend using this company for all your solar needs. Thanks once again Craig, top man. Mark.
Site has good reviews for quality of products. Unfortunately my product hasn't arrived, and seems to be stuck by Hermes. However, there are no contact details on the website to raise this, their order email is a 'no reply', and the email address on Trustpilot (hello@) bounces back. So they've taken my money but i have no way to let them know there's been an issue with delivery.UPDATETo be fair to Craig immediately after I posted this he emailed to apologise and provided a full refund. He explained he’s taken his ‘contact me’ section off the website due to spam, and is looking for an alternative. Following the explanation and speed of response, I think it’s fair to see the customer service is indeed excellent. I have reordered Craig Solar products via Amazon with guaranteed next day delivery via Prime.
Bought 3 160watt panels from Craig and just ordered a 4th to power my Bluetti. Great customer service and the solar output is fantastic. Frequently get 217watts in good sun (well above the 160 stated). I suffer from shade so parallel is my only option but a 2s2p setup which I'm going to try, I expect will generate well more than the 320w it states (likely 430+w). Overall, glad I bought these over the others online.
Fast efficient and personalised service. Great quality and competitively priced solar products. Would definitely use Craig again for future solar projects.Only complaint is from the wifey in that Craig did not leave the lovely little dog that was with him in his van
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