creativefabrica.com

3.9
3.9 Based on 261 reviews

Creative Fabrica offers premium content such as graphics, crafts and fonts....

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Average Rating

3.9

/
5

261 Reviews

5 Star
62%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
27%

Filtered Reviews

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Review Time

Susan Campbell
Had a mixup with my subscription

Had a mixup with my subscription. I emailed the company, they replied back promptly and resolved the issue and followed up with me to ensure I was satisfied with the results.

5
Date of experience: Nov 21, 2025
Knight Lily
Great customer service

Great customer service! Love the ease of dealing with the team and the prompt replies

5
Date of experience: Nov 21, 2025
Deborah Judkins
Accidentally clicked on a winter…

Accidentally clicked on a winter renewal. Reached out to them and within 5 minutes they are replied as passed it into the correct department. Refund was in my bank account 12 hours later. Thank you so much!

5
Date of experience: Nov 21, 2025
苏苏
SCAM! Charged 3 times ($141+) for an accidental click!

PREDATORY BILLING & UNAUTHORIZED CHARGES!This is an absolute nightmare.Instant Charge Trap: I accidentally clicked an ad and was IMMEDIATELY charged $47 for an annual plan. There was NO confirmation step, and NO option to choose between monthly or annual. It just took my money instantly.Charged REPEATEDLY after Cancellation: I immediately requested a refund and cancellation. Instead of refunding me, your system charged me the $47 annual fee TWO MORE TIMES!System Glitch: My account now shows a subscription valid until 2028! I never authorized ANY of these transactions.Zero Support: There is no human support, only a useless AI chatbot. I have sent emails but received NO reply.

1
Date of experience: Nov 21, 2025
Mary
I needed help

I needed help with how to work with some of the files, I am new to this. They responded quickly and my concerns were were fixed with their help.

5
Date of experience: Nov 20, 2025
Lisa Mathews
They are very helpful and always ready

They are the best. I accidentally took annual subscription and they helped me to cancel it and also refunded my amount. No questions asked. Understood the situation and helped me. They have quality products and great customer experience. I recommend to friends and family.

5
Date of experience: Nov 20, 2025
Taylor Morgan
Fast and excellent service in my opinion

Fast and excellent service in my opinion

4
Date of experience: Nov 20, 2025
Whitewood Stories
very helpful team that solved my…

very helpful team that solved my problem within 2 days.

5
Date of experience: Nov 19, 2025
Marta
Happy for their quick response

I am very happy with the customer service, I encountered some downloads that did not match the expectation they build in their promotional images and description, so I wrote a review explaining them and then customer service contacted me and gave a solution to my complaint by arranging the mischievous download or deleting it, so no more people have the same problem.

5
Date of experience: Nov 19, 2025
Melinda Harris
The support was very helpful in…

The support was very helpful in correcting my error on the subscription thank you for getting it taken care of!

5
Date of experience: Nov 19, 2025

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