cscsw.com

1.2
1.2 Based on 201 reviews

With more than one million machines in service, we are the leading provider of laundry solutions and air vending services in the United States, Canada, and Europe. For more than 90 years, our driving purpose has been to provide consistent innovation, depe...

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Average Rating

1.2

/
5

201 Reviews

5 Star
4%
4 Star
0%
3 Star
0%
2 Star
2%
1 Star
94%

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Review Time

Eddie Clark
MANNY is terrific

MANNY is terrific! He came to my rescue when he showed up to check the machines. He is professional & kind. He spotted the problem immediately and the machine was fixed in no time. Thank-you, MANNY!

5
Date of experience: Apr 18, 2025
Everything I read about this company…

Everything I read about this company makes me angry. 1. They serve ads to paying customers for unrelated services. 2. Their privacy policy is total trash. They’ll stalk you across the internet if they want is the tldr. 3. Laundry costs $5.50 per load in my building. 4. They just sent me an email telling me I haven’t done laundry in a while. 5. They send me spam emails regularly with “a free gift” that’s $30 off things that cost at least $50 and are overpriced. Their customers are a captive audience and they know it, and they take full advantage.

1
Date of experience: Apr 18, 2025
jeremy2056
Moronic Company

Our washing machine with CSC app payment system in our building laundry room was broken for a month then they replaced it with a coin operated machine that does not work. When I tried to request service the machine was not in their system. They finally said they will be out to replace it in 5 days. These guys are morons.

1
Date of experience: Apr 15, 2025
Marshall Morris
Washing machines that have not been repaired for more than three months.

At Colonial Square Bellevue, we have two unrepaired washing machines. They have a service sticker from the repair company. One is dated 01/13/25 and the other is dated 02/25/25.It's a shame I can't upload the images.

1
Date of experience: Apr 14, 2025
Hugoo25
They are the worst service ever

They are the worst service ever. It's amazing how they have increased their prices. Half the time they machine takes your money and you'll never get a refund the majority of the time. WORST COMPANY EVER>

1
Date of experience: Apr 13, 2025
MONEY LOST EVERY WEEK WITH WASHING mACHINE

I loose money every week with their washing machine.I've called their customer service department and was told the last time it didn't happen. Today I went throughtheir email address. Funny I never had trouble with the dryer.

1
Date of experience: Apr 10, 2025
Petrina Bell
My college dorm uses these washers and…

My college dorm uses these washers and dryers, and I have probably wasted over 25 loads’ worth because their machines don’t start. The app is also terrible at processing refund requests (I have a request pending from over a year ago that has not been opened and is preventing me from sending in other requests). Overall, id avoid if you can.

1
Date of experience: Apr 08, 2025
Tyranus10
Trash company

Trash company. Half fixes machines when they are broken and then machines malfunction and ruin your clothing. They give you a fraction of the value of what destroyed articles are worth while gaslighting you in saying it’s their “goodwill” that they ruined your property and giving you a fraction of the value in return. What a joke.

1
Date of experience: Apr 02, 2025
NeverTry__
Easily the worst company in any industry I have ever come across.

This IS the company for you if you like machines that don't work, being completely ignore when you ask for them to be repaired or replaced and having to schlep your laundry across town to spend hours of your day at a laundromat because the 6 machines 10 feet from your door haven't worked in months. If that’s not your style, don’t ever EVRE use this company

1
Date of experience: Mar 26, 2025
Clementine Fisher
Really poorly company

Really poorly company This has continued for years I can only hope that people wanting their service will re reviews They never fix anything. When someone puts a note on there machines they just take it off so people lose there money. 8 washers that you really don't know what the temperature of the water will be. Then you have 8 dryers 5 that don't work. The apartments at middleriver they just say oh well we call them they just don't fix them. Useless employees

1
Date of experience: Mar 25, 2025

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Business Details

  • With more than one million machines in service, we are the leading provider of laundry solutions and air vending services in the United States, Canada, and Europe. For more than 90 years, our driving purpose has been to provide consistent innovation, dependable equipment, and people-focused service to make life easier for more than 40 million residents, consumers, property managers, and owners every day.See more

  • email customerservice@cscsw.com
  • call 18442729675
  • language https://cscsw.com

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