Review Time
Everything I read about this company makes me angry. 1. They serve ads to paying customers for unrelated services. 2. Their privacy policy is total trash. They’ll stalk you across the internet if they want is the tldr. 3. Laundry costs $5.50 per load in my building. 4. They just sent me an email telling me I haven’t done laundry in a while. 5. They send me spam emails regularly with “a free gift” that’s $30 off things that cost at least $50 and are overpriced. Their customers are a captive audience and they know it, and they take full advantage.
Our washing machine with CSC app payment system in our building laundry room was broken for a month then they replaced it with a coin operated machine that does not work. When I tried to request service the machine was not in their system. They finally said they will be out to replace it in 5 days. These guys are morons.
At Colonial Square Bellevue, we have two unrepaired washing machines. They have a service sticker from the repair company. One is dated 01/13/25 and the other is dated 02/25/25.It's a shame I can't upload the images.
I loose money every week with their washing machine.I've called their customer service department and was told the last time it didn't happen. Today I went throughtheir email address. Funny I never had trouble with the dryer.
My college dorm uses these washers and dryers, and I have probably wasted over 25 loads’ worth because their machines don’t start. The app is also terrible at processing refund requests (I have a request pending from over a year ago that has not been opened and is preventing me from sending in other requests). Overall, id avoid if you can.
Trash company. Half fixes machines when they are broken and then machines malfunction and ruin your clothing. They give you a fraction of the value of what destroyed articles are worth while gaslighting you in saying it’s their “goodwill” that they ruined your property and giving you a fraction of the value in return. What a joke.
This IS the company for you if you like machines that don't work, being completely ignore when you ask for them to be repaired or replaced and having to schlep your laundry across town to spend hours of your day at a laundromat because the 6 machines 10 feet from your door haven't worked in months. If that’s not your style, don’t ever EVRE use this company
Really poorly company This has continued for years I can only hope that people wanting their service will re reviews They never fix anything. When someone puts a note on there machines they just take it off so people lose there money. 8 washers that you really don't know what the temperature of the water will be. Then you have 8 dryers 5 that don't work. The apartments at middleriver they just say oh well we call them they just don't fix them. Useless employees
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With more than one million machines in service, we are the leading provider of laundry solutions and air vending services in the United States, Canada, and Europe. For more than 90 years, our driving purpose has been to provide consistent innovation, dependable equipment, and people-focused service to make life easier for more than 40 million residents, consumers, property managers, and owners every day.See more
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