Review Time
I wish I could let give less than one star. If you're going into business or you have a business and you're thinking of using this company for your laundry services, I would not do that.. They do not respond to service calls. They do not come and pick up the money. They don't do what they're supposed to do, and then the supervisor will absolutely refuse to get on the phone with you.
They SUCK!First they promise to send a laundry card and a refund, but never do. After 100s of email exchanges, they keep you in the loop and do not help. Now their recharge machine has started eating up the money! And they will drag you through the same sloppy process and never return you money!
Converted all washers and dryers from coin operation to an app without notification or suppling alternate options. Q: Why I need alternate options? A: Because I manage a 62+ community and my tenants don't have smartphones or tablet to use the app. This has left many of my tenants without laundry service on-site for at least two weeks now and counting. Alas their machines are not maintained and the washers have mold issues and the dryers don't get clothes dry. BAD COMPANY -- Strongly recommend not using them.
This service sucks. Machines don't tell you there's an issue until AFTER you pay and put detergent in. I don't know how many times I had to switch machines with clothes that were drenched in laundry detergent... they have yet to issue one single refund to my account after request submission. These people are utter thieves.
An absolute shit show with these ass clowns. I called them, advised them their machines are charging improperly, and failing to work, so they can make money, and they email me back telling me to basically go fck myself. Well, I guess you can enjoy the hacking your getting I was told about. assholes.
WORST COMPANY EVER! Machines are INFESTED with MOLD. Put in 12 service requests and a month later still nothing. 2 weeks ago they said they came but could not clean because they didn't have the right tools and Equiptment. Countless phone calls and 29 emails later they choose to say that cleaning and maintenance is not their responsibility. When I contract antibiotic resistant staph they can pay my hospital bill! Baby clothes were washed in this disease causing MOLD - NOT ACCEPTABLE. STAY AWAY.
This is really a trash company . I’m not going to register my many complaints here and now , there are many , broken machines often . But today the changed the price of dryer from $2.00 for 45 minutes to $2.25 for 15 minutes . I’m lmao at how absurd this is . I hope the company and owners go to hell
This company raises its rates whenever they feel like it without any notification to residents! Our contract with our condo management company does not include them raising the rates whenever! We must be notified when there is an increase. When I called CSC they would not have anything to do with it but told me to call my management company. When I called the management company, they said to call CSC because they have a contract with them and the rates are not raised and they did not do it. So I call CSC back and they can't do a thing about it! What! They are the ones who program the machines! Total criminals! Last year, out of the blue, they raised it from $1.50 to $2.00 without telling us! Then a year later it goes from $1.50 to $1.60. Not that bad, but we were not notified about it, and just had our association meeting, and no mention of rates being raised. DO NOT HIRE THESE CRIMINALS!!!
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With more than one million machines in service, we are the leading provider of laundry solutions and air vending services in the United States, Canada, and Europe. For more than 90 years, our driving purpose has been to provide consistent innovation, dependable equipment, and people-focused service to make life easier for more than 40 million residents, consumers, property managers, and owners every day.See more
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