Review Time
This is what happens when a company has a virtual monopoly on the service they provide. I live in a big complex and our area hasn't had working machines in at least 8 months now. Their card machine has been broken for 4 months. Apartment complexes need other options. This isn't it.
Okay here it is this is a real shitty company when you ask for a refunded because you moved they claim they sent it back to my debit card when they was told it was closed
To send me a check in fact they should be more careful of what it’s says on app so yes they stole by money they call it a conscience free if I could up load
Picture of it I would won’t let me but I will see them in court and reporting to better business bureau
I dont even wanna give this company one star. I want to move out of my apartment just for these machines alone. How does it make sense that I start my washer with $8.50 in my account and then I go to start my dryer an hour later my account says I only have $1.01 in it??? The machine only cost $2.50??? Which means you took $5 WHERE??? This happens so many times and I try to contact support and they won’t even answer me. Such a scam of a company and I wish these apartments would use someone else. The amount of money I have lost from them is disgusting. Will be using a laundromat until I move.
Okay here it is this is a real shitty company when you ask for a refunded because you moved they claim they sent it back to my debit card when they was told it was closedTo send me a check in fact they should be more careful of what it’s says on app so yes they stole by money they call it a conscience free if I could up loadPicture of it I would won’t let me but I will see them in court and reporting to better business bureau
This company provides one of the worst customer experiences imaginable. They hardly have materials in stock and as a customer, I've experienced nearly unreasonable wait times to receive a washer/dryer set. The deliver person sent out has been rude and utterly unprofessional. Avoid this service if you can. You're better off just finding something on Facebook marketplace.
Terrible company , terrible service. Do not sign any contracts with them. They automatically renew for years and years without notice. According to them they have a great response rate but the tenants say otherwise. Our company receives constant complains from the tenants regarding CSC.
The app sucks, when you update couldnt get money from previous account. Next, when i lost my iphone, got a new one said since i was on a new device, it wouldnt allow me to use app for awhile. Are machines at 521 woodward princeton work broke for at least 8 months dyrer. Since i cant use the app, using quarters, machine took my quarters .75 cents then would take the rest. Worst company ive ever dealt with in my life. Technology cannot help this terribly ran organization.
This app is crap! The public internet is very bad here. I used to be able to leave my son in the laundry, walk to my house, connect to my internet, and pay. Once the machine beeped, my son would push the start button and my laundry would start. Now, because you have to be right next to the machine, I can't do that anymore. So, I am forced to use the public internet, which is crap here! I have to stand next to the machine I want to use, only to have your app tell me that the machine isn't responding right now and to use another machine, but none of those machines are going to work since they are in the same laundry room using the same internet connection. As of right now, I have two machines loaded, but can't get them started and I am waiting for the manager to get home so she can restart the internet in the hopes that restarting the internet, might, maybe allow me to wash my clothes. I tried to leave feedback in the app and I typed up a lengthy response, but the Share Feedback button is still gray and won't let me push it.
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With more than one million machines in service, we are the leading provider of laundry solutions and air vending services in the United States, Canada, and Europe. For more than 90 years, our driving purpose has been to provide consistent innovation, dependable equipment, and people-focused service to make life easier for more than 40 million residents, consumers, property managers, and owners every day.See more
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