Name: diamondbuses.com
Telephone: 000000000
Rating: 1.3

Gwendolyn Wright Guest

582 bus never come on time regardless…

582 bus never come on time regardless of the timetable you provide themselves. Terrible service ever. No matter how early you are,always get to school, work late. Better sale it to those whi can manage it.

Date of experience: Mar 16, 2023

Lisa R. Guest

2 years ago

The other bad reviews are accurate

The other bad reviews are accurate. Diamond are horribly unreliable. Always late or cancelled. Rude drivers. Just appalling. Give it up, you’re absolutely worthless!

Date of experience: Mar 14, 2023

JP41 Guest

2 years ago

Will walk in future!

Waited in pouring rain for a bus into town, lady with me stuck her hand out to stop the bus and it sailed past us leaving me late for an appointment and her very late for work, my sister was on the bus and saw that we'd been ignored by the driver, other passengers on board said he'd done it before if he was running late, disgusting way to treat would be passengers, never had this problem with Arriva!

Date of experience: Mar 13, 2023

Arezkii Guest

2 years ago

471 buses from Bolton

471 buses from Bolton thrust to Bury hardly ever correspond with the electronic display showing the times Buses very rarely show or run on time. Buses shown to be departing on the Board just fall off the board until the next bus. Dreadful running of a bus that used to be very good and regular.

Date of experience: Mar 13, 2023

Nadia Anderson Guest

3 years ago

Rubbish service, as usual

More than half an hour waiting for number 8 at Salford University. It is f**g cold. Your service is unreliable and bad as usual. If I died sitting this bench, it will be on you. I'M VERY ANGRY!!!!

Date of experience: Mar 09, 2023

Lincoln P. Guest

3 years ago

another 1 star, because why not

2 buses, one after another, 2nd time today and this time, one of them supposed to be one taking me to work, was 20 mins early and next one I can see is late, how does it make any sense?

Date of experience: Mar 09, 2023

VS7 Guest

3 years ago

If I can I gave you "0"

If I can I gave you "0"Already 3 weeks bus 471 after 16 p.m. have to wait in bus stop one hour.The worse service I see.

Date of experience: Mar 08, 2023

Stevie Kelly Guest

3 years ago

I'd rather a no star so i had a…

I'd rather a no star so i had a hospital appointment today at sandwell general i arrived at the bus stop on Hampstead road just after the flyover at 11.05 and waited 40 minutes the time table said 11.12 but no bus so couldn't make my appointment 🤬

Date of experience: Feb 25, 2023

Kimberly Guest

3 years ago

ABYSMAL IS AN UNDERSTATEMENT

This company just gets worse and worse! Please oh please somebody put another company, (not Rotala!) in charge of the Bolton to Manchester route, (number 8). Over an hour stood at the bus stop again in Kearsley this morning, two buses "sorry out of service" passed then a jam packed single decker number 8 finally turned up and crawled into Manchester. The Diamond app never mentioned delays whatsoever. This city is always banging on about cutting pollution and getting people onto public transport? HAHAHAHAHA is all i can say to that! I'll be taking my, (diesel), car from now on, it's only 2 quid dearer per day to park if you get an early bird spot, and you are guaranteed your car will turn up!

Date of experience: Feb 20, 2023

Randall K. Guest

3 years ago

Diamond have taken over or local…

Diamond have taken over or local service, in that time I have lodged 3 complaints. 1 of charging double the fare and 2 of rude drivers. The promise of a refund never happened as the promise of vouchers in the post was then followed up with we don't do vouchers. The other 2 rude drivers apparently it was my daughters fault on one occasion and they refused to reply to the other. If they had made a mistake explain that but to condone grown men shouting sarcastic comments at young ladies. This is the trouble with a monopoly, you have no choice but to use them.