Review Time
I am getting sick of writing these now. If I could give a lower rating I would. Once again waiting for the 150 service and it didn't turn up I as waiting an hour and had to pay for a Taxi AGAIN!! And don't bother complaining that don't care.
I unfortunately have to depend on the 150 to get to and from work this service and bus company are the worst they are very rarely on time.Today for instance I was waiting for the 06.29am in Longsight it arrived 10mins late and was told by the driver he couldnt continue with the journey he has a problem!!didn't say what.I had to get a cab to work.On my way home this afternoon the 14.02pm from fallowfield never arrived I have been stood in the rain until the next bus arrived 10mins late ,apparently the earlier one broke down 2 in one day!!!do they not maintain these tiny single dockers.This isn't a one off ,this company is so unreliable they just take buses off without putting it on there website so what's the point of encouraging you to download it.If I could give this company a lower score I would.Has I am typing the driver is arguing with a frustrated passenger,this journey is a nightmare.
Absolutely ridiculous!! They don't even deserve 1 star! Diamond have well and truly messed up Redditch's bus system. What kind of a service starts at the hospital from town and then just goes back to town to then head to Bromsgrove! Driver was unable to explain this to her when she asked, he gets off the bus to use his phone which made the bus late leaving the hospital going back to town and is even still on his phone whilst driving!It literally makes no sense and has made my friend miss another bus that would've gotten her to the destination she needed to get to by now! The old 143 service simply went up Bromsgrove Road via Webheath and then to Bromsgrove...
There are only 2 buses by looks on it on the 524 route between Bury and Bolton again. This bus contractor needs getting rid of. Most buses are not on the tracker today. Diamond are a complete joke. They need to get someone who is reliable. I thought all bus routes were going to be wonderful as from this month according to Andy Burnham. Tried to email him and guess what, you can't do it. Stood for three quarters of an hour an still one didn't come. at least if they put it on the tracker people would know to get a taxi.
Absolutely unreliable. Don’t even try to get this bus regularly if you have to be on time anywhere. Fair enough if there’s traffic and it’s late but they’re late all the time regardless. On top of this, you’d be lucky if it even shows up. For example I get the 7:38 in the morning and i usually just have to get the 7:58, making me late every day. So, if you have any other choice take it, even walking 2 hours…
582 Bolton station 20/9/23 :17:00 arrived at station 17:05 , 2 or 3 people waiting .watching the screens with times ...17:15 expected ON TIME17:15 ..nope 17:30 expected ON TIME 17:30 .. nope 17:45 left the station , bus packed like sardines, had to miss a few stops .Arrived in Leigh 18:35 95 mins to get home useless.
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Diamond Bus provides bus services in the areas of the West Midlands, Worcestershire, Warwickshire, Staffordshire, Shropshire.
Diamond North West also provides bus services in Greater Manchester, Lancashire and Merseyside.
Diamond South East provide bus services in the Surrey area.
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