diamondbuses.com

1.3
1.3 Based on 121 reviews

Diamond Bus provides bus services in the areas of the West Midlands, Worcestershire, Warwickshire, Staffordshire, Shropshire. Diamond North West also provides bus services in Greater Manchester, Lancashire and Merseyside. Diamond South East provide bus...

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Average Rating

1.3

/
5

121 Reviews

5 Star
6%
4 Star
1%
3 Star
2%
2 Star
1%
1 Star
91%

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Matthias P.
when i rode diemend the bus was 30 mins…

when i rode diemend the bus was 30 mins late and my online ticket did not work and the driver said if i dont sort it out i will get charged more money

1
Date of experience: Feb 14, 2023
Drake Brown
Joke of a company

This bus company is a joke waiting 1.5 hours for a 471 to get to work and 2 don't turn up and the one that did was 10 minutes late,and when you complain about this it falls on deaf ears joke of a company

1
Date of experience: Jan 14, 2023
yabry
The bus came 25 minutes Late

1
Date of experience: Jan 12, 2023
Becca Hughes
Diamond buses are the absolute pits

Diamond buses are the absolute pits, since they started running the X50 Piccadilly Manchester to the Trafford Centre route it has been terrible, I am a pensioner still working and travelling from Piccadilly to Guinness Road and it is a rubbish service, rarely on time very often late, not unusual to be 10 minutes or more late, and sadly it quite often does not turn up at all, and I have to use it twice a day. Yesterday the 10th January I left work at 3-20 pm to get the 3-30 pm bus on Guinness Rd, it did not arrive so me and the other 5 passengers waited for the next one due at 4pm , it turned up at 4-10 pm, and this is how they run their buses, they are reliably unreliable !How GMPTE can let them continue running this service is beyond my comprehension. this bus company ought to be ashamed of how they run this service, sorry non-service.From the now, Grumpy old man

1
Date of experience: Jan 10, 2023
Gina
X50 bus from cargills trafford park is…

X50 bus from cargills trafford park is so so bad they have no timetable or anything absolutely insane. The live bus times are usless this company is a fraud

1
Date of experience: Jan 10, 2023
Isla Walker
late buss

the diamond buss app said there will be a buss at 7:22 and both still at trafford center at 7:34… always late never on time

1
Date of experience: Jan 10, 2023
Leo Duran
Drivers are rude and bad mannered

Drivers are rude and bad mannered. Their standard of driving is appalling, I wouldn't use a Diamond bus if my life depended on it!Avoid, avoid avoid.

1
Date of experience: Dec 29, 2022
FuryGO49
Get a cleaner!

This is the first time using a diamond bus as the route has been taken over from stagecoach.The timetable on the website for the holidays was vague . I went by the Monday to Friday hours as the tfgm site correlated with this. I was waiting at the longsight slade lane bus stop for the 9.49 bus. When this did not arrive I went on the website and found the tracker. The bus was actually due at 10.07 which I presumed was different hours due to the holidays. The bus eventually arrived at 10.15.I am currently on this bus and feel the need to complain about the revolting state of the bus. The smell is just about tolerable. I have never been on a bus this dirty in my entire life. This is not just a case of 1 or two days of not cleaning. I can see that the build up of dirt on the floor and in the footwells and on the seats shows this never gets cleaned. I am now worried this smell will stick to my clothes . It’s an absolute disgrace!

1
Date of experience: Dec 28, 2022
starwars8663
This bus keep taking amounts of money…

This bus keep taking amounts of money out of my bank when I don’t catch a dimond bus in that week or day

1
Date of experience: Dec 22, 2022
Riley Cook
150 is the worst service in Manchester …

150 is the worst service in Manchester everI don't know why they give the contract to diamond services. Stage coach services are the best one in this route and regarding the tickets people are paying for the stage coach and diamond services those are taking weekly passes they are paying double because they are not running diamond services every day after evening they stage coach again from 7.30pm till late nights and Sundays only satage coach service is coming I don't why they are doing like just stick to one service is good for the people because they are are robbing the people by doing multi services in this route so kindly give stagecoach again in this route I already mailed to the council regarding this but they didn't give any response for the mails.

1
Date of experience: Dec 19, 2022

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Business Details

  • Diamond Bus provides bus services in the areas of the West Midlands, Worcestershire, Warwickshire, Staffordshire, Shropshire.

    Diamond North West also provides bus services in Greater Manchester, Lancashire and Merseyside.

    Diamond South East provide bus services in the Surrey area.

  • email comments@diamondbuses.com
  • language https://www.diamondbuses.com

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