Review Time
Easy ship took my money. UPS claimed my tube weighed 3kg, yet it was only 1.63kg. I measure and weigh everything with AUS certified scales before it leaves my workshop.After their poor (NO) attempt to assist, they still charged me an extra $33Don't use them at any cost.They have your Credit card details and don't give a rats.I can't even close my account... FFSAll photos were supplied.. Where is your consciousI would love to get the Fair trading involved. 1.63kg is not 3.0kg pathetic at the least The BS you carry on with is disgusting..When the dispute was escalated, all required info and photos were sent to Khaleeq..Stop the BS Easyship and close my account
Do not sign up for them! they will spam call you to no end. All i wanted to do was see the shipping prices and they act like i signed up to be pestered about using their service. Creating an account on a website is not consent to being called randomly and repeatedly like this.
Conor and the team at Easyship have help us manage a pretty complex set of global shipping options from three different US locations. Their portal and customer service are both top notch. I have recommended them to several other small businesses.
We've been using Easyship for 10 years.We highly recommend it to any business looking to reach customers worldwide cost-effectively.The platform continuously improves in terms of UI, features, and solutions that bring you closer to your customers.After so many years, we are still impressed to be able to ship worldwide from multiple warehouses anywhere we are, with a simple click of a button.The effort to deliver your creation to the final customer is definitely underrated.Easyship is a bold statement, but they keep their word.
Avoid at all cost! Works alright, and I mean just alright, when it works, when you have an issue, its costs you hours or your time, and I literally mean hours and hours on live chats, takes weeks to resolve, and costs you A LOT of money.Massive issue with DPD labels, they just don't work, live chat cant do anything to help. Your only option to avoid weeks of waiting and time spent trying to chase to resolve is to cancel the shipment, then pay double (in most cases, not all) to use a different courier. I had a weeks worth of orders pile up whilst Easyship "worked" to resolve the issue, the issue being I just wanted to print the labels I bought, nothing more than that, just print. a WEEK! I then had to cancel every order, pay double to use UPS on every order. Cost me a fortune and Easyship just bat it off, they dont care, won't help, ignore you. Basically take your money and run. Same thing has happened today. Last straw for me, not even used for 6 months. Asked to speak to a manger, ignored, asked for Easyship to cover the difference, ignored. Basically I now have to again, cancel the shipment and pay over double (£40 instead of £17), out of my own pocket, to avoid the week of waiting and chasing.Not to mention to stop the angry customers I had last time this happened due to a week wait for Easy to to "resolve the sitewide issue".You are better off walking down to the post office and sending in person, would be quicker, easier, less stressful and probably cheaper. I for one will now use another platform for my ecommerce site, any platform.And this is not to mention the refund I have been waiting 3 months for from them. Again, radio silence.
Generally, they are good.However, they sell some budget USPS labels that cannot be used at USPS (they will simply refuse to accept it).When I contacted them regarding this issue, they did not refund my purchase.Basically - they sell labels that cannot be used and refuse to admit their mistakes or refund the purchase
DO not use Easyship, They undercharge you then later add additional charge says the package was mis weighed or dimensions were wrong. I checked and they end of charging you the same as if you would use USPS directly. They also do not even read any responses. They just supply canned response. They will not even delete your account and information. Be aware.
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Easyship is an all-in-one shipping platform made for global eCommerce and crowdfunding. We offer 250+ solutions with rates discounted up to 70% and complete visibility on taxes and duties, couriers, and shipping costs – all from one account. Our platform integrates with major online marketplaces and crowdfunding platforms, managing and automating everything from in-cart checkout to delivery.See more
