Review Time
Seconds after booking i realized my dates were wrong and i immediately contacted support and i get disconnected about 5 times and it takes hours before i can get connected with a representative who tells me i need to wait hours for a call from a manager which i never received. The customer service is very slow, inefficient, and the ai chatbot is very poor quality. I have yet to be helped and im not sure if ill be getting any.
If there was a negative start i would give it to this platform. You cannot speak with a live person apart, chat with a live person. Waste of time and money with this merchant. No real presence in US atleast, i don’t know about rest of the world. I made a mistake please abstain from making any purchase through them. Thank you
I had used your website twice earlier in the year when I had travelled to Indonesia from India. You came through for us each time. Again today, you were great.Keep up the good work!BTW do we collect any loyalty points from you? Just curious.
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