Review Time
I ordered an oven igniter and paid $20 to fed ex. It arrived completely broken which I had to return. It took a month to get a partial refund which means I paid the fed ex and then paid to return it. Cost me $40 to get nothing. Terrible company do not purchase anything from them !
Order # 277666 I’ve ordered from you guys a couple times things have been good. This time I ordered qty 2 and received 1. I emailed your company and got no response on when I would receive the second one. I would greatly appreciate a response asap.
They not only had the parts I neede but they had it on special, nearly $200 less than Star appliance repair service quoted me for them. And yes I did send them the price I paid. Shipped as promised, arrived when expected A "A+" parts supplier to keep at the top of my list next time I need parts!
The part was not correct despite the model number matching my appliance. I reverified this after receiving the part. So I submitted a return which is just an email. Despite the business providing the wrong part, they expect the customer to pay for return shipping and there is no guarantee that you will be refunded since the part has to be inspected once they receive it.
From the information online about the product, to the ordering and then confirmation, to delivery and then item quality, nothing could have gone better. The replacement heating element I ordered fit and functions perfectly. I will definitely come back to epartsfast if I ever need to look for replacement parts again.
Paid for expedited shipping for a dryer part. It said shipped within 1-3 business days, so of course I was expecting it last week. Now the email says the part won’t be here until 10/13. I can’t cancel because it’s supposedly shipped already. There’s no customer service number. They also won’t respond to the email I sent to support.
I purchased a kit of thermostats, fuses and heating element for a Maytag dryer. I thought the numerous shipping options was dumb. Long story short my shipment never showed up. I put a claim in with FedEx and they eventually gave up. I tried to contact epartsfast 3 different ways and they ignored all three. It's obvious why they have no special media presence. Wish I had seen all the negative reviews ahead of time.
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