epartsfast.com

2.3
2.3 Based on 141 reviews

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Average Rating

2.3

/
5

141 Reviews

5 Star
30%
4 Star
1%
3 Star
2%
2 Star
1%
1 Star
65%

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Paddy Morris
CROOKED COMPANY STAY AWAY!!!

STAY AWAY FROM THIS COMPANY AS THEY ARE CROOKED!!!i ordered a specific model kit for my Maytag dryer. The belt provided was not the correct belt for my model number. i contacted company and they would not even try to correct the problem other than tell me i can send back unopened/unused kit at my expense. I even sent them information from their website which indicated that the wrong belt was in the kit and the correct belt that i needed for my specific unit which was printed on the kit i received.

1
Date of experience: Feb 07, 2021
Jade Smith
DO NOT Order parts from this company!!!!

I am not happy with this company! I order a part which I thought was the correct part only to find out it wasn't. They advertise "hassel free returns" and 100% guarantee but they will not accept my return even though I didn't even use the part because it was the wrong one. They won't accept it because it was taken out of the plastic it came in. This is obviously is not a "hassle free return" though it may be "hassle free" for them since since they won't take my return.

1
Date of experience: Jan 20, 2021
Marsha Bell
I ordered a part for my washing machine…

I ordered a part for my washing machine and paid extra for 2 to 4 day delivery. It’s been 6 days and still no part. I ordered the same part from Amazon and received it the next day. Don’t waste your time with this place, there name doesn’t match there service!

1
Date of experience: Jan 11, 2021
Juliet Carter
I paid for $10 for fast shipping witch…

I paid for $10 for fast shipping witch states that I would receive my package in 2-4 days and here it is on day 10 and I still don’t have my package I’m beyond mad and I do not recommend buying from this company

1
Date of experience: Dec 22, 2020
Grant
No Warranty

Purchased a roller kit in October and one of the rollers went bad. Emailed them pictures of everything and was told there is no warranty. The part was only 60 days old. DO NOT SHOP HERE.

1
Date of experience: Dec 22, 2020
Pablo13152726
Beware....scammers

Beware....scammers. This company will put in more effort to antagonize you rather than addressing or fixing the issue / complaint. FRAUD. Order $15 dryer part and paid for expedited shipping (2-4 days). Part is the size of a ping pong ball and weighs half as much (thermal fuse). 12 days later, no clue, no arrival, in transit.... no other part has been sent, no refund. Bought another one elsewhere and delivered in 3 days!

1
Date of experience: Dec 12, 2020
Hank Long
Ordered a roller and belt kit for my…

Ordered a roller and belt kit for my dryer and belt doesn’t fit...they told me it was the right one but it is too long and they are not interested in making it right.. avoid this company they lie

1
Date of experience: Nov 22, 2020
Stanley Parker
POOR SHIPPING FALSE ADVERTISING ON SHIPPING

My order for my parts were placed and processed quickly. What is still an on going problem is I paid for expedite shipping that states you will get the product in 2 to 4 days and now we are on day 7. Epartsfast blames it on USPS but its on their website and they will not help with getting a credit. I will not order from this business again because of how the items were shipped and the long wait time. The 10 dollars I paid for shipping I could have saves and just used them at the laundry mat, which I am currently doing now.DisappointedTim

1
Date of experience: Nov 09, 2020
Rogers Johnson
Fake and useless knockoff whirlpool filter

Received lint filter for a whirlpool drier. It has the wrong dimensions. It is as if they didn't use a real item to copy from and used a photograph. It was 19 bucks which is a third the price of the OEM part but it was useless. 25 percent charge to take the product back and there are short time restrictions so I might loose my postage charge sending it back.

1
Date of experience: Nov 02, 2020
Mitchell Carter
replacement ice maker kit…

I ordered a replacement ice maker kit for my refrigerator and it came without the wiring harness it was supposed to come with. I emailed them and they are sending me the missing part. Delivery is fast and I am very pleased so far.

4
Date of experience: Sep 08, 2020

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