Review Time
The product I needed was easy to find and fast to find. The choice of shipping is very convenient on being able to chose how quickly you wanted you wanted the time. The product I purchased was exactly what I needed plus the extra fully and grease. This site has become my number one spot for parts when needed.
I ordered a heating element for my amana dryer. It took a long time to arrive. And it only lasted about 3 months after installation. The heating coil cut - couldn’t repair it. Had to order a new one from a different source. Won’t use epartsfast as a source parts anymore.
I received the wrong relays. The picture matched what I got but they are not the correct relays even though the description states they are certified replacements for my make and model dryer. The serial numbers match the relays but they are wrong. I reached out for a resolution with no response.
Paid for VIP, 2 day shipping on the 13th of the month. It is the 22nd and I still do not have the part ordered. I messaged to tell them that I received a notification on the evening of the 21st saying the part was delivered, but there was no part delivered. Their response on the 22nd was, It was delivered! Left at the garage. 1) I do not have a garage 2) I’m the customer, I said it was not delivered 3) No apologies for the delay in delivering of a package NOT received, that was paid for by the customer 4) This company is a joke
Paid for the fastest shipping available and part showed up a week later absolutely destroyed because of crap packaging. Do not under any circumstances order from this place. Absolutely terrible customer service. A huge waste of rime and money.
Ordered replacement heat unit for dryer, paid an extra $20 for expedited 3-day shipping. Received e-mail with purchase confirmation and shipping tracking. Expected date was showing 2 weeks. Tracking showing AZ to CA, then to NM, back to AZ, the UT before WA (final destination). When brought to their attention, was told could return, but would have to pay return shipping.
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