Review Time
They sent me a letter with four different fines. The fines were dated from 03/01/2025, the letter said that I needed to pay twice the normal amount and if I didn't pay within a month then it would be four times the normal amount for ULEZ. The crazy thing is I actually paid the ULEZ. By the time I got the letter it looks like they passed it on to a debt collector so even if i did want to pay it, I couldn't. They're clearly a scam company. Although they claim to operate within the law, my lawyer said I probably have a good case if it goes to court.
I recieved a letter via mail 31/1-25 for a parking ticket in Copenhagen 1/9-24 (5 months later) with due date 7/1-25, however due date was already passed by 3 weeks (!) so there was no chance to pay on time. The letter was dated 23/12-24 but there was no time stamp on the envelope so probably not posted then as mail service in Sweden is very efficient and it would not take 5 weeks to get a mail. I paid the 1695 SEK the soonest and notified EPCPLC on line and via email. On the 25/2-25 I received via the mail another invoice of 1857 SEK e.g. an increase with 162 SEK with due date 2/2-25 (!!!!!) which was 3 weeks ago and again no post stamp on the envelope. This is an eternal loop. No serious business would behave this way. I have to date not had ANY response from EPCPLC on my email or online submission 3 weeks ago.
Drove 3500 miles in Spain & Portugal in October 2024. Great trip, no issues, no parking fines. Paid all tolls with bank card, no sign payment rejected anywhere. No issues . No ignoring tolls ( you can't !!) , no breaking law. 4 months later received 3 letters detailing tolls 1.01 , 1.54 2.42 and fines 10 x that in Portugal . Looking on here and other reviews sites, this company has a history of sending out letters like that. It look like hundreds of people ( going back years) have been harassed by these official looking letters claiming powers to collect fines from Europe. I attempted the " contact form" , except you can't submit that without consenting to your data being shared!. The company may say in response to terrible reviews on here " we are not scammers" but they do not appear reputable . We have taken advise and been advised not to pay anything at all and that this company does not have any right to enforce anything here re these " fines". If we could have contacted them without consenting to surrender all our date this is what we would say: We have not failed to pay fines ( whatever the ridiculous blurry picture purports), we have been caused alarm and will consider any further similar communications as harassment.
Only given 1 star because I can’t give 0. What an unprofessional company. Telephone number where no one can give any advise. Conflicting information on the maximisation of charges. Email addresses that don’t work and then given different ones. Only get answers through trustpilot. Letters with no names/ signatures on to let who you are dealing with. Paid one charge and not received a receipt. What jurisdiction do you have issuing charges from foreign countries and threatening with uk courts.
These people must be scammers.I bought a toll pass for Hungary yet still received a fine. I submitted an appeal but they rejected it because I didn't include a photo of my registration documents. I re-sent an email with the correct documents and they rejected it again. When I asked why it was rejected, the only response I received was "there's another reason".They didn't even tell me the reason! It feels like they're just avoiding it on purpose to increase the fine, because I can't think of why they would be so useless.
Super bad. We passed the dart crossing. There was a toll sign and nothing else. NO way to pay (eg. A place to stop with a metal bar) and not a website advertisement anywhere. They threatened me with a £70 fee for a £3 road. This has been going on for 3 weeks. I called them and wrote 4 emails. In the end I had to pay with thier threats. NOT EVEN in Italy this is possible! And they are corrupt! I know they would have gone further. On the 📱 me they can not even help or be honest.
I have received two times for Not paying for the right car category. I have made a representation and the due date has been extended for 28 days. When i wanted to pay, the fine amount has doubled. I called them, been told will receive an e-mail with explanation and i also requested a call. The e-mail was never received, but i had a call and the lady confirmed that it was a mistake made by them with regards to the extended term of 28 days. I am liable to pay though. I asked for this to be confirmed in an e-mail which she said will be sent after we end the call but never received. What do i do now? Can you please get back to me as i will escalate this further.
I received a fine by EPC for not paying tolls in Portugal. I DID enter my credit card as I crossed the border into Portugal's toll system. They should have taken the motorways fees as and when I drove on them. I was there from 21 August to 21 September, and got fined for not paying on my last day in Portugal, on 21 September! If they had my credit card details, why didn't they collect the fees needed??!! Now I have to pay a fine when I did everything right?? Plus I couldn't leave Portugal earlier because of the wild fires in the north of the country where I was! Is EPC expecting people to drive through fires and on closed roads??? And finally, the photo of my car's number plate is a night photo supposedly taken on 21 September whereas I crossed the boarder in the morning during day light, so how did they get my number plate in the dark??? Is this a scam???
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