epcplc.com

1.2
1.2 Based on 161 reviews

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1.2

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5

161 Reviews

5 Star
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4 Star
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3 Star
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2 Star
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1 Star
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Lisa Patterson
Bunch of scammers

Bunch of scammers! BE AWARE. Last years I received 3 letters with 3 fines to pay from 2020 in Portugal - I did pay. And last week 21st January I received another fine from 2023 to be paid by 8.1.2025?????THIEFS!!! You will get caught before long, in the mean time keep lavishing with other peoples money . disgusting

1
Date of experience: Jan 28, 2025
Finn Kelly
Mistake in sending fine notification....

Just received notification about fine for offence got in Hungary more tan one year ago with my car….BUT I was never there and I never visited Hungary in my life!From the documentation I see pictures which are just black background with two white spots which, I think, are the car lights and one white rectangular spot which is the un-readable plate.By the way the plate position and the shape of the lights are clearly not from my car. By reading the procedure it seems I have anyway to pay and then just after, if I win my dispute, I can get the money back!I do not think this is legal and fair! It is 100% error and it should be fixed and recognized by the company without payment. I already opened claim on epcplc internet site, so I hope to get feedback soon otherwise I will move legally.***** Updates 29 Jan 2025- Mail sent as indicated by Epcplc feedback, but no answer so far- I was able to download from Epcplc website the high definition picture of the vehicle and, as expected, it can be clearly seen that the plate number differs for the last letter which is "C" (in the picture) instead of "G" (my car). Moreover the car model is Alfa Romeo 159 and NOT my one.I expect therefore to receive official mistake confirmation communication by Epcplc and closing of the case. ***** Updates 5 Feb 2025Yesterday I received official communication from EPCplc that, thanks to evidence, the case will be removed from under my name, which means case closed. Mistakes can always happen and, at the end, EPCplc communication was ok, so I modify my rating since I solved in reasonable time.

4
Date of experience: Jan 21, 2025
Sebastian Carter
Went through a toll camera in Dublin…

Went through a toll camera in Dublin and didn't know until received a request for payment. The letter arrived outside of the date for it to me paids, guess our wonderful royal mail saw to that. By which time EPC had got involved and the bill had gone from 6 euro's to £49.50. Will refuse to pay as letter not sent recorded delivery so they will have to prove when i received it.

1
Date of experience: Jan 20, 2025
Lance Cooper
Beyond bad

I have travelled with my family for a holiday from Denmark to Hungary, 4 months later I have received 3 penalty charges even though I have paid all toll charges as I should while we were there. I have luckily kept my receipt as proof. I have emailed them with a proof and I thought that was it. The next thing is that I get another letter that I have not provided Vehicle Registration Document which wasn’t requested in the original letter when being asked for a proof that I have paid the toll charge. It is so stressful dealing with all of this for absolutely no reason, I did nothing wrong, paid the toll as I should and now being threatened if I miss the deadline I have to pay more, I have to pay correction free if my application is approved, they suggest to pay penalty charge anyway even though I’m a victim here I just really wish I never went on holiday over there. The systems clearly aren’t working properly and this company’s job is to unlawfully claim money from people that don’t owe anything

1
Date of experience: Jan 14, 2025
Algernon M.
Absolute scammers

Absolute scammers. Even though they will reply that they aren't.Had x3 fines for driving in Hungary. My mistake. Their letter said it can be maximised to x2 fines. The letter also said there is no extension for appeals.So to be safe I paid x2 fines and asked for the 3rd to be closed, to maximise. They said "No" due to not having more than 2 fines open. BUT THATS BECAUSE I ALREADY PAID 2.I wrote again to ask them to refund and re-open, then maximise. Now they CONVENIENTLY have not responded. Before it took 10 days to reply. I wrote again on 17th December, STILL NO REPLY.So I have paid the x3rd fine (to avoid escalation). I am going to file a complaint. And if they do not refund me the 3rd ticket, I'll seek legal advice and go from there.Shameful scamming company.

1
Date of experience: Jan 06, 2025
BlackD3athHD
Scam artists will be reporting to the…

Scam artists will be reporting to the cma

1
Date of experience: Jan 05, 2025
starwars86
this company its really really…

this company its really really scam!!!!my advise to all of you please don't pay them a penny

1
Date of experience: Jan 04, 2025
Todd Kelly
Travel to Portugal

Travel to Portugal, log my credit card to my number plate .Never had any money taken.Rang and contact tge services there and no help why.Then i had this company charging me a ridiculous amount , was 2.80,charged £22.08. Then £8.90 ,charged £47.46Then £9.60 ,charged £38.52Then £6.14 ,charged 15.77How they come up with this numbers 🤔?It's pointless to argue , it's your credit score that get afected and you get bailiffs at your door. Couldn't resist giving it 1 star, well deserved 👏

1
Date of experience: Jan 04, 2025
Narcissique20
Website not working properly at all

Tried to register two Dutch cars for a vacation trip to London. I created an account, managed to submit the details of one of the cars, but then got logged out, probably because of inactivity. Tried to login again but couldn't. Clicked on the password reset option, filled in my email address, submitted, but didn't receive a password reset link. In fact, I didn't get a confirmation of creating an account and registering a car either. I created another account to register the other car. Didn't get any confirmation either. Checked spam folders as well but nothing there. Logged out and tried to log in again but failed. So now I have no clue if the cars are now approved for the emission zones. No possibility to contact them. Will probably get fined... Interesting business model...

1
Date of experience: Dec 24, 2024
Ben Barnes
Behave like scammers

Behave like scammers. No emails, no answers to calls which is given. Only communication through programme which they answered templated. ( driver drove in Hungary. paid for vingete. but instead of d2 took d1 ) for two trips was charged 2x85,5 + 2x123,04 total fine 417,08 eur. Payment sum for vingete d1 and d2 was the same. 2 times penalty for 123,04 eur trips was in less than in 24 hours so it is normal practice in Europe that for roads payment if you get penalty it is valid for 24 hours. but not for them. Why the sum first time penalty was 2x85,5 eur and second time 2x123,04 eur for same thing also no answer. P.S. no need EPCPLC write sorry for inconvieniece, i just share my experience with you and give strong zero for your reiting...

1
Date of experience: Dec 21, 2024

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