epson.co.uk

1.4
1.4 Based on 81 reviews

Epson ink printer projector scanner and more...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.4

/
5

81 Reviews

5 Star
7%
4 Star
1%
3 Star
1%
2 Star
1%
1 Star
89%

Filtered Reviews

Filter Reviews

Review Time

Rafael
I wish I had read the reviews here…

I wish I had read the reviews here before purchasing an ET-1810 refurbished printer from Epson's store on eBay. It lasted just over a year. I tried to contact them via the platform, but the message I got is: "We're sorry, but this seller has chosen not to receive messages." Great, isn't it?

1
Date of experience: Jan 07, 2026
MATTHEW
Utterly awful.utterly awful

Utterly awful.

1
Date of experience: Dec 30, 2025
downay
XP-2205 DON'T BUY

XP-2205 DON'T BUY. It is rubbish and drinks ink faster than I can drink.

1
Date of experience: Dec 29, 2025
Tony Birchall
Biggest waste of money I have ever bought.

I bought an Epson XP-2200 in July 2025 and, at first, it worked fine although I found set up etc somewhat confusing. I received ink cartridges with limited output with my purchase and enrolled on an ink subscription scheme although the first three months were free. I kept receiving messages telling me that my set up had problems despite my many efforts to rectify. So I cancelled my subscription but I suspect that, as I was still in the 3 month free ink period, it continued working. Before my 3 months were up I did receive one set of cartridges. Also, just before my 3 months were up I went away for 8 weeks so did not use the printer. Today is my first day back and my printer won't work. After searching through the myriad of online help categories and talking to the Epson chatbox I realised that it has stopped working because there had been problems with my subscription and upon delving deeper into the chatbox menu it advised that I need to discuss my issue with a REAL person who only works office hours Monday to Friday. It's Saturday! So to say that I am frustrated is an understatement. So I got out my old printer and got on with my work. The XP -2200 is going back to Curries on Monday.

1
Date of experience: Dec 20, 2025
Sarah Oakwood
DO NOT USE!!! Cancelled Epson ReadyPrint and my…

Cancelled Epson ReadyPrint and my printer is still locked and unusable.Support could not unlink it and ended the chat without resolving the issue.A subscription continuing to disable customer owned hardware after cancellation is unacceptable.I am requesting immediate unlinking and written confirmation.This gets routed to Epson’s reputation response team, not frontline support.

1
Date of experience: Dec 15, 2025
Marcel Herrera
useless - never had a worse system

When the system is down, you can't print. waste of money.

1
Date of experience: Dec 15, 2025
PAUL MCKENNA
Load of Shit

Load of Shit. Not expensive new but only prints about 20 pages at the most then new ink needed. Replacements expensive but not recognized so total waist of money. A world full of Pure Junk! A world of throw away new cars after 5 years how can I complain about spending £50+ on a shit printer.Save your money and go to your local library and pay them for your prints, its well worth it compared to this piece of crap.

1
Date of experience: Dec 14, 2025
Roderick Beresford-Cole
The Epson ET 2810 is TRASH

The Epson ET 2810 worst piece of technology ever conceived. Feels like it was created by the devil himself. Setting it up is a ball ache, refilling the ink is a ball ache but all of that is a walk in a park compared to when you just need to use it. You try to print, you come across an issue and it gives you advice on how to troubleshoot it, that advice never works, you end up having to troubleshoot that problem, eventually ending up in a never ending loop of troubleshooting. Its woke WiFi connectivity is more of a hindrance than some sort of revolutionary technology. Old school plug and print printers were so much better. This piece of garbage has actually made me think we’ve gone too far with technology and that it’s actually more work using these newer printers than the older models they have replaced. Garbage don’t get one

1
Date of experience: Dec 12, 2025
Lucy
The worst customer service team

I had a very disappointing experience with Epson. When I placed my order, I definitely chose home delivery for my printer. However, it was sent to a pickup point instead. Even more frustrating, when I went to collect it, there were still four days left before the pickup deadline, but the printer had already been returned to Epson prematurely.I contacted customer support multiple times. The first time, they agreed to resend the printer, acknowledging that it wasn’t my fault. But when I still didn’t receive it and reached out again, they started claiming that I had requested pickup at the point. I provided clear evidence: the order confirmation showing home delivery and the SMS indicating four days left to pick it up. Yet, the customer support ignored these facts and insisted that I had chosen the pickup point.This level of service is absolutely the worst. It’s clear that the fault lies with the shipping and the company’s poor handling of the situation. I am extremely disappointed and would not recommend Epson to anyone.

1
Date of experience: Dec 01, 2025
C Walsh
My epson KP6100 is slow and shabby

My Epson KP6100 is a shabby piece of kit, very fragile and slow (a bit like me). What I especially dislike is replacing inks. I can't afford the absurd prices for Epson own inks but get duplicates via Amazon for a third of the Epson price. Once replaced, Epson will keep on telling you that you are not using their own inks, with a sub text that things will go wrong. They sure do, the paper tray stops functioning. What you must remember is to disconnect the plug from the mains for a night. Ignore the demands for their inks. All the bits fall off the printer while replacing the cartridges.

1
Date of experience: Dec 01, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More