Review Time
This place is great and the guys are very helpful!! I’m originally from Arkansas and did not know where to take my car. A friend recommended this place and after taking my car today, I will definitely be back!! They were all kind and helpful and for a woman that doesn’t know much about cars, they helped me feel safer. They are appreciated!!
I Brought my car in for diagnostics because all dashboard lights were on, when I came to pick it up 4 days later was told the tech found a negative battery cable loose that’s what caused all the codes in the system to come on, They charged me a fee for tightening the battery cable and told me that there was no other problem with the vehicle, when I made a payment, the mechanic tried to start the car but he couldn’t he had to jump it off and all the dashboard lights came back on and the manager insisted it was a different issue, so I asked if they diagnosed the problem, he lied to me saying that there was nothing to diagnose and then tried to lecture me about the computer system was loosing its memory when the battery was dead. They have a terrible customer service and a very dishonest manager who was very rude and argumentative. This place is a joke.
The team worked well together to service my Mercedes. I was impressed with their concern for quality work and my satisfaction. This is a new location and Syd Lesch has done a great job in assembling and training this team. I will return and recommend this location
My technician, Jorge was an absolutely amazing man with customer service skills out this world. Jorge is very chill, respectful, and Bilingual (Español/Spanish). The wait time was short (Tuesday). The service was impressively quick and professional.
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Since 1979, Express Oil Change & Tire Engineers has been a leading automotive repair provider. Our unique model, with our signature 10 minute oil change and full-service mechanical to include tires, brakes, alignments, and much more in a single location, creates a truly rare one-stop shop for automotive repair and maintenance.
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