fasoni.uk

1.3
1.3 Based on 108 reviews

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Average Rating

1.3

/
5

108 Reviews

5 Star
8%
4 Star
1%
3 Star
1%
2 Star
1%
1 Star
89%

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Anne Swanson
Buyer Beware: Save your precious time, energy, and US dollars, and do not order from the Fasoni webs

Buyer Beware: Save your precious time, energy, and US dollars, and do not order from the Fasoni website! Do not order the women's luxurious cashmere sweaters. I ordered two. The product shipped to me directly from China was two cheap, ugly, baggy, thick, heavy, crudely constructed sweaters with the texture of boiled wool. They are not even remotely similar to those pictured on the website. They are hideous. Returning them to the Netherlands from Boston cost $40, and then the package was stalled in Customs in the Netherlands for three weeks, and they were not delivered a week later. Finally Fasoni claimed I had mailed them to the wrong address, although I sent them to the only address on the website, and I had asked them to confirm the correct address a month earlier. This is a fraudulent company, they are thieves, and they lied to me from start to finish. We exchanged 20 emails, and when I finally referred the dispute to my credit card company, Fasoni finally reimbursed the original purchase price.

1
Date of experience: Feb 25, 2026
alsonotlefthandd
Perfect Fit and Comfort

This shirt fits exceptionally well. The shoulders align perfectly, and the overall feel is relaxed without appearing messy. It's lightweight and breathable, something I noticed right away when I wore it outdoors. It looks great tucked in or left out, which I always value.

5
Date of experience: Jan 17, 2026
Davis Long
Deceptive marketing practices.

This experience felt like a clear case of fraud. The jumpers were advertised as cashmere, but what I received were low-quality synthetic materials that were also significantly oversized. The company was unhelpful regarding my return request, responding only with generic emails. Fortunately, I managed to get my money back through my bank, as I had used my debit card. They claim to be a UK-based business, but it appears they are actually based in another country. I strongly advise avoiding this seller.

1
Date of experience: Jan 15, 2026
Carlene Baker
The installers were great at explaining the new features.

The installers provided clear explanations of the new products. All the upgrades functioned correctly when they finished. The insulation process went smoothly, and they even connected the water temporarily throughout the day to ensure there were no interruptions.

5
Date of experience: Dec 23, 2025
Carlie Barnes
Warning: This is a complete scam!

After leaving my harsh review about this website, which I believe to be a complete scam, I haven't received any responses or updates regarding the toy I ordered for my granddaughter! However, I continue to receive emails promoting "lovely items"! Now that they have my email, they also send messages threatening that my "mailbox may be shut" down and urging me to click on a link! ABSOLUTE SCAM!

1
Date of experience: Dec 23, 2025
Hope P.
Fraudulent operation with subpar quality.

This is a fraudulent operation with extremely poor quality. The design is vastly different from what is advertised online. The service claims to be based in the UK, but it appears to be run by a deceptive group.

1
Date of experience: Nov 27, 2025
Bobbi Carter
Fraud Alert

This is a clear fraud. The quality is terrible, and the design is vastly different from what is shown online. The company claims to be based in the UK, but they operate like a shady organization.

1
Date of experience: Nov 27, 2025
Francie Taylor
Dishonest Sellers

I purchased three sweaters and wanted to return two. All I received were emails offering partial credit for future purchases. After reading other reviews, I realize I'm stuck with them.

1
Date of experience: Nov 22, 2025
Virginia Kelly
Avoid This Company

If I could rate lower than one star, I would. I bought shoes, and the sizing was completely off. They refuse to accept returns or issue refunds, only offering store credit! Stay away from this company.

1
Date of experience: Nov 22, 2025
Stay Away!

STAY AWAY! This is a complete scam! I ordered a coat that they claimed was delivered, but it never arrived. They later said it was shipped to the wrong address and promised to resend it, but I still haven't received anything, and they refuse to issue a refund. It’s been three months.

1
Date of experience: Nov 22, 2025

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