Review Time
Really poor connection. Often internet does not work even if connected. The general feel is that you're latched onto a slow (low-priority) channel of the vodafone network. Sometimes there's no coverage at all (e.g. in Cairns and most of Queensland) even if vodafone has signal.
It is still a new company, it is the cheapest plan out there in terms of unlimited data 20ps and unlimited calls and SMS for $40month no lock in contract, no brainier to switch especially if your a high data usage, I would promote this server
nce is okayish with a couple of drawbacks that I experienced relative with other providers: 1) Phone calls cut out and reception is sporadically inaccessible. If you are after a consistently reliable connection, this is far from it. 2) Texting was sometimes weird… it would sometimes be unavailable, despite active reception, and it sometimes played up with imessage. Customer service is also cumbersome and lacklustre. 1) The process of connecting to a customer representative via chat is comedically woeful and you are subject to the same process whenever you merely want to reply. 2) I was offered a refund and credit for not being able to access their international roaming service and for being heavily inconvenienced as a result (missed my layover flight). This offer was later again affirmed by Gracie but retracted by the initial agent (Stuart), after consuming aspects of their phone call service, but not data (originally intended). Disappointing.Overall, the performance was okayish and I like the aesthetic / UX and graphic design and environmental focus, but there is room for improvement in other spaces.
I'm a DSP recipient and I was a only day late of my renewal and they only give you 2 days extension after that my 50% off deal was terminated, they are a-holes and not recommended, if I could afford a 5G or NBN service, I would get it but in Australia if you can't afford $80 you will get sweet FA
I'm beyond frustrated with Felix Mobile. Three weeks ago, I reached out to them about their dismal indoor service, hoping for a solution. However, since then, it feels like they've completely vanished.Their support system is a complete joke. Every time I attempt to call, it's like hitting a brick wall – always busy, always unreachable. And their in-app chat is no better. Hours of waiting for a response, only to receive basic questions and be left waiting again.But what really infuriates me is the stark difference in coverage between Felix and my other provider. With my dual SIM card, Felix struggles to maintain even a single bar, while my other provider consistently has nearly full bars. It's a glaring discrepancy that showcases Felix's incompetence.Enough is enough. I've been patient, but I refuse to tolerate this neglect any longer. If Felix Mobile doesn't address these issues promptly, I won't hesitate to escalate the matter. I'll be filing a payment dispute without hesitation.
This plan has terrible connection. I live in the inner suburbs of Melbourne and even when I go inside shops or sometimes even my car I lose all connection!! it's ridiculous. the only good thing is that it's really unlimited data. If you want a good reliable connection, I definitely don't recommend Felix.
Hello. I am from Somalia. My whole family is from Somalia. We live off of the land of our forefathers who grow in the earth for survival. Back home I selled my wife for internet conect. We coming to this country for 2 weeks ago and this Felix is giving us all (15 children family, 14 boys, 1 girl) new number. We will start a new growing here, in this fertile land. Thank you Felix, my sons and daughter thank you. I will call my wife now! 😃
Please don’t be fooled Disgraceful business and Scam company Signed up and paid and then the app asked for my ID for an identity check I used a passprt as the app said it accepted passports. it wouldn’t accept it and kept saying not valid (which isn’t is) . after speaking to there so call customer service they gave me some rubbish story and wouldn’t email me a refund confirmation and I had to fight through PayPal to get a refund.
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