fhinds.co.uk

4.8
4.8 Based on 121 reviews

Perhaps you have noticed an F.Hinds on one of many high streets and shopping centres across England, Scotland and Wales - and we hope we have had the pleasure of serving you in one of our 120 jewellery stores. 2024 saw us crowned "Retail Team of the Year"...

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Average Rating

4.8

/
5

121 Reviews

5 Star
90%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
4%

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A J W
Excellent service and reasonably priced.

The two ladies who served myself and my friend could not have been nicer! They replaced a battery in a watch, repaired a necklace, and sold us some Christmas presents. We were made to feel like we were the only customers present in a busy shop. I would recommend the standard of service and the quality of jthe ewelry for reasonable pricing to anyone! Well done ladies and thank you for your efforts.

5
Date of experience: Dec 02, 2025
Debbie  Cowley
Assistant

Assistant, attentive,professional, knowledgeable, honest and kind

5
Date of experience: Dec 02, 2025
Heatheranne Mcgarrity
The customer service assistant was very…

The customer service assistant was very professional in the service given. She was very apologetic as it had taken some time to find a chain that I wanted this was due to her being advised from another female member of staff that had given her the wrong information. Due to the person's level of service given I would use this store again the customer adviser made my shopping experience good. Again before leaving She apologised again . She is a good asset to your team.

5
Date of experience: Dec 02, 2025
Liza Friendship
The young lady that served us was very…

The young lady that served us was very polite and informative. She made sure that we were accommodated and our needs were met.

5
Date of experience: Dec 02, 2025
Peter Smith
A good outcome

I am grateful to F Hinds for finding a replacement battery at a reasonable price for a nice alarm clock which I have owned for a long time. Until then I was not sure I could obtain one in the circumstances.

5
Date of experience: Dec 02, 2025
Jackie
1st time iv been In this jewelers but I…

1st time iv been In this jewelers but I was well looked after very pleasant staff

5
Date of experience: Dec 02, 2025
Anne Horslett
Assistant was very helpful and helped…

Assistant was very helpful and helped me find exactly what I wanted

5
Date of experience: Dec 02, 2025
Steven Humphries
Delivered with a flat battery

My partner ordered me a watch for Christmas, got delivered today. Opened package to find it wasn't working. Had to drive a 20 mile round trip to a store, Merry Hill, turns out the battery was flat. When I questioned why it wasn't checked at point of shipping, store assistant stated it could have gone flat during postage. Either way, it wasn't working at point of delivery. Unacceptable. Store assistant replaced battery and is now working fine. F Hinds should check the battery, check how long it's been in stock and deliver with a fresh battery.

3
Date of experience: Dec 01, 2025
Duane Newell
The retail assistant was really…

The retail assistant was really helpful. He was able to assistant myself and my mom with our queries. Very happy with the service.

5
Date of experience: Dec 01, 2025
Ankita
Good service

The products are in very good quality and the staff service is also appreciated

5
Date of experience: Dec 01, 2025

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Business Details

  • Perhaps you have noticed an F.Hinds on one of many high streets and shopping centres across England, Scotland and Wales - and we hope we have had the pleasure of serving you in one of our 120 jewellery stores. 2024 saw us crowned "Retail Team of the Year" at the UK Jewellery Awards, and we're proud to say that our independent, family owned and run jewellers is celebrating its 170th birthday in 2026.See more

  • call 01895201000
  • language https://www.fhinds.co.uk

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